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Question 4 - Certified User Experience Designer discussion

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Cloud kicks wants to hire a deal closer.

Which three activities wouldsomeone in this role do each day?

Choose 3 answers

A.
Update existing prospect and customer records.
Answers
A.
Update existing prospect and customer records.
B.
Log activities such as calls, emails, and notes.
Answers
B.
Log activities such as calls, emails, and notes.
C.
Review and work through their list of leads or opportunities.
Answers
C.
Review and work through their list of leads or opportunities.
D.
Create cases from issues.
Answers
D.
Create cases from issues.
E.
Customize and administer Salesforce.
Answers
E.
Customize and administer Salesforce.
Suggested answer: A, B, C

Explanation:

A deal closer is someone who is responsible for closing sales deals with prospects and customers. They need to update existing prospect and customer records to keep track of their interactions and status. They also need to log activities such as calls, emails, and notes to document their communication and follow-ups. They also need to review and work through their list of leads or opportunities to prioritize their tasks and identify the best prospects to focus on. These activities are essential for a deal closer to manage their pipeline and achieve their sales goals. Creating cases from issues and customizing and administering Salesforce are not activities that a deal closer would do each day. These are more likely to be done by a customer service agent or a Salesforce administrator, respectively.Reference:[Salesforce Certified User Experience Designer Exam Guide], [UX Designer Certification Prep: User Research], [UX Designer Certification Prep: User Roles and Personas]

asked 23/09/2024
João Faria
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