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Question 88 - Certified User Experience Designer discussion

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A UX Designer at Cloud Kicks has been asked to gather insights for a newly released feature at scale from a

Specific set of users in the flow of their work.

Which approach should be used?

A.
In-App Feedback
Answers
A.
In-App Feedback
B.
User Interviews
Answers
B.
User Interviews
C.
A/B Test
Answers
C.
A/B Test
D.
Survey
Answers
D.
Survey
Suggested answer: A

Explanation:

In-app feedback is a method of collecting user feedback within the context of the product or service, without interrupting the user's workflow. It allows the UX designer to gather insights from a specific set of users at scale and measure their satisfaction, preferences, and pain points. In-app feedback can be implemented using various techniques, such as ratings, reviews, comments, suggestions, polls, or pop-ups .Reference:

: User Experience Designer Certification Prep: Module 3: Conduct User Research

: User Experience Designer Certification Prep: Module 4: Analyze User Research Data

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asked 23/09/2024
Sullivan Dabireau
36 questions
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