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Question 96 - Certified User Experience Designer discussion

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Cloud Kicks (CK) is building a new community portal using Experience Cloud. CK's Designer is asked to provide examples of out-of-box functionality that will make for great customer enagement.

In which three Ways Could CK's customers engage?

Choose 3 answers

A.
Endorsement of skills and expertise
Answers
A.
Endorsement of skills and expertise
B.
Customize page layouts
Answers
B.
Customize page layouts
C.
Choose personalized branding
Answers
C.
Choose personalized branding
D.
Join affinity groups
Answers
D.
Join affinity groups
E.
Recognize peers with badges
Answers
E.
Recognize peers with badges
Suggested answer: A, D, E

Explanation:

CK's customers can engage in the following three ways using the out-of-box functionality of Experience Cloud:

Endorsement of skills and expertise: Customers can endorse each other's skills and expertise on their profiles, which helps to build trust and credibility within the community.

Join affinity groups: Customers can join groups based on their interests, preferences, or needs, which allows them to connect with like-minded people and share relevant information.

Recognize peers with badges: Customers can recognize each other's contributions and achievements by awarding badges, which helps to motivate and appreciate the community members.Reference:

: Endorse Skills and Expertise

: Create and Manage Groups

: Award Badges to Recognize Members

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asked 23/09/2024
Neil Mallia
48 questions
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