Cloud Kicks wants to prevent its sales agents from being able to save a new account unless they have entered the phone number in the correct format and with the correct number of digits. A validation rule would then prevent the new account from saving.
Which method should be used to improve the user experience in the simplest way while preventing errors?

Question

Cloud Kicks wants to prevent its sales agents from being able to save a new account unless they have entered the phone number in the correct format and with the correct number of digits. A validation rule would then prevent the new account from saving.

Which method should be used to improve the user experience in the simplest way while preventing errors?

Mr Fraser Watson · Accepted Answer

Set field-level error message to display on the page.

Mr Fraser Watson · Answer

Set a prompt to display on the page using In-App Guidance.

Mr Fraser Watson · Answer

Mark the field as Required.

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