ExamGecko
Question list
Search
Search

List of questions

Search

Related questions











Question 205 - Certified User Experience Designer discussion

Report
Export

The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.

In which way could their experience be most effectively improved?

A.
Remove low list view from public view.
Answers
A.
Remove low list view from public view.
B.
Update Sharing Rules so users only see records they need to see.
Answers
B.
Update Sharing Rules so users only see records they need to see.
C.
Allow users to manage public list views
Answers
C.
Allow users to manage public list views
Suggested answer: A

Explanation:

When the Service team at Cloud Kicks faces difficulty due to an overload of list views, the most effective way to improve their experience is by decluttering the list views to make relevant ones easier to find. This can be achieved by:

Streamlining the List Views: Removing less frequently used or irrelevant list views from the public view helps in reducing clutter and focusing on the most pertinent information. This streamlining process makes navigation more intuitive and efficient for the service team members.

Options B (Updating Sharing Rules) and C (Allowing users to manage public list views) might help in managing access to records and customization, but they do not directly address the issue of having too many list views, which is the primary concern impacting the team's ability to find relevant information quickly.

Reference: Salesforce's documentation on managing list views provides strategies for organizing and customizing list views to improve usability and efficiency. This includes guidelines on creating, editing, and managing visibility of list views to ensure that users have access to the most relevant and useful information.

asked 23/09/2024
Ilya Shadrin
37 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first