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Question 1 - CIS-HAM discussion

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What are the three tiers of Lifecycle Management? (Choose three.)

A.
Know what you don't have
Answers
A.
Know what you don't have
B.
Increase onboarding controls
Answers
B.
Increase onboarding controls
C.
Know what you have
Answers
C.
Know what you have
D.
Improve management controls
Answers
D.
Improve management controls
E.
Improve efficiency
Answers
E.
Improve efficiency
Suggested answer: C, D, E

Explanation:

According to theHardware Asset Managementpage, the three tiers of Lifecycle Management are:

Know what you have: This tier involves tracking and managing the end-to-end lifecycle of all your hardware assets, physical and consumable, on a single system of action.

Improve management controls: This tier involves aligning hardware investments to business outcomes, and quickly identifying and mitigating technology risks such as tech debt, regulatory audits, and lost assets.

Improve efficiency: This tier involves improving efficiencies and simplifying every stage of the asset lifecycle with prescriptive workflows and tasks, normalizing hardware to maintain a clean CMDB, and getting actionable insights to minimize waste and strategize for asset refreshes.

These three tiers correspond to the options C, D, and E in the question.

The options A and B are not part of the Lifecycle Management framework, and are not mentioned in the ServiceNow Hardware Asset Management documents.Reference:

Hardware Asset Management

What is Hardware Asset Management?

Your asset lifecycle: How to manage it all

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asked 23/09/2024
Phanel Xavier
46 questions
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