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Question 1

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What are the three tiers of Lifecycle Management? (Choose three.)

Question 2

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Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Question 3

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Which plugins for asset management functionality are inactive by default? (Choose three.)

Question 4

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What is the third tier of the capability blueprint?

Question 5

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Which is NOT a component of a hardware asset's lifecycle?

Question 6

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The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)

Question 7

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Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

Question 8

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What is the difference between ITAM personas and ITAM Roles? (Choose four.)

Question 9

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Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)

Question 10

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What information would you track for a configuration item (CI) versus an asset? (Choose two.)

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Related questions

A component is considered a configuration item (CI) as opposed to an IT asset when you want to:

A blind inventory audit is typically initiated via which interface?

For advanced risk assessment, risk response can be handled in the following ways: (Choose two.)

Your customer complains that when their users click on the Configuration Item magnifier from the Incident form, that they are overwhelmed by the volume of CIs to choose from. They want to exclude certain types of CIs from the CI lists on the Incident. Problem and Change forms. What do you recommend to your customer?

Delegated Developers are granted access only to what in which they are working?

Normalization status is the level of normalization match based on what characteristics? (Choose three.)

Assets can be moved between stockrooms by using:

To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?

When running an asset audit, you receive the result of 10 'Scanned and expected' assets. What does this mean?

When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?

Question 8 - CIS-HAM discussion

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What is the difference between ITAM personas and ITAM Roles? (Choose four.)

A.

A user may have multiple roles, but a single persona

B.

Roles control access to features in the product

C.

Personas represent types of users of the product

D.

Personas control access to features in the product

E.

Roles represent types of users of the product

F.

A user may have multiple roles and personas

Show Answer

asked 23/09/2024

MICHELE CRISTINA DOS FELIX

38 questions

User

Your answer: A B C D E F

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