The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:
Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?

Question

The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:

Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?

Kevin Lizano · Accepted Answer

ProblemState.STATES.FIX_IN_PROGRESS

Kevin Lizano · Answer

104

Kevin Lizano · Answer

'Fix in Progress'

Kevin Lizano · Answer

104.ProblemState.STATES.FIX_IN_PROGRESS

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