ServiceNow CIS-SPM Practice Test - Questions Answers, Page 3
List of questions
Question 21
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The project property to update actual effort from time card is controlled at what level?
Explanation:
According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is calledUpdate actual effort from time cardand it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html
Question 22
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What are the default project template configuration records available in the Template Config module?
Choose 3 answers
Explanation:
the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:
B)Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.
D)Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.
1:12: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html
Question 23
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What information are users required to enter on a cost plan for a demand?
Explanation:
According to theCost plan breakdowndocument, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
Question 24
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Demand assessments are triggered as soon as the demand enters what state?
Explanation:
According to theCompleting Demand Assessmentsdocument, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.
Question 25
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To set up a group for selection in a resource plan, the group record needs to include which role?
Explanation:
According to theAssigning Resource Rolesdocument, to set up a group for selection in a resource plan, the group record needs to include the pps_resource role. This role grants access to the Resource Management application and allows the group members to view and update their resource allocations. The other options are not correct, as they are not required for a group to be selected in a resource plan. The it_project_user role grants access to the Project Portfolio Management application and allows the user to create and update projects. The itil role grants access to the ITIL application and allows the user to manage incidents, problems, and changes. The resource_manager role grants access to the Resource Management application and allows the user to manage resource plans and allocations.
Question 26
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A project expense line is cost associated with a specific source, except for:
Explanation:
According to theProject Expense Linesdocument, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.
Question 27
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Users with what role can be considered for resource planning?
Explanation:
According to theServiceNow Resource Managementdocument, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.
Question 28
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Can an it_project_manager convert a task to a milestone?
Explanation:
According to thePlanning Consoledocument, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.
Question 29
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When creating a project from demand, what related records are moved and copied upon Project Creation?
Explanation:
According to theCreate a customer project from a demanddocument, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation. The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.
Question 30
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If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?
Choose 2 answers
Explanation:
According to thePlanning Consoledocument, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.
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