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Question 458 - 220-1102 discussion

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In an organization with a standardized set of installed software, a developer submits a request to have new software installed. The company does not currently have a license for this software, but the developer already downloaded the installation file and is requesting that the technician install it. The developer states that the management team approved the business use of this software. Which of the following is the best action for the technician to take?

A.
Contact the software vendor to obtain the license for the user, and assist the user with installation once the license is purchased.
Answers
A.
Contact the software vendor to obtain the license for the user, and assist the user with installation once the license is purchased.
B.
Run a scan on the downloaded installation file to confirm that it is free of malicious software, install the software, and document the software installation process.
Answers
B.
Run a scan on the downloaded installation file to confirm that it is free of malicious software, install the software, and document the software installation process.
C.
Indicate to the developer that formal approval is needed; then, the IT team should investigate the software and the impact it will have on the organization before installing the software.
Answers
C.
Indicate to the developer that formal approval is needed; then, the IT team should investigate the software and the impact it will have on the organization before installing the software.
D.
Install the software and run a full system scan with antivirus software to confirm that the operating system is free of malicious software.
Answers
D.
Install the software and run a full system scan with antivirus software to confirm that the operating system is free of malicious software.
Suggested answer: C

Explanation:

Installing new software on an organization's system or device can have various implications, such as compatibility, security, performance, licensing, and compliance issues.Therefore, it is important to follow the best practices for software installation, such as doing research on the software, checking the system requirements, scanning the installation file for malware, and obtaining the proper license345. The technician should not install the software without formal approval from the management team, as this could violate the organization's policies or regulations. The technician should also not install the software without investigating the software and its impact on the organization, as this could introduce potential risks or problems to the system or device.The technician should indicate to the developer that formal approval is needed, and then work with the IT team to evaluate the software and its suitability for the organization before installing it

asked 02/10/2024
Trey Contello
42 questions
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