ExamGecko
Question list
Search
Search

List of questions

Search

Related questions











Question 459 - 220-1102 discussion

Report
Export

A technician is unable to completely start up a system. The OS freezes when the desktop background appears, and the issue persists when the system is restarted. Which of the following should the technician do next to troubleshoot the issue?

A.
Disable applicable BIOS options.
Answers
A.
Disable applicable BIOS options.
B.
Load the system in safe mode.
Answers
B.
Load the system in safe mode.
C.
Start up using a flash drive OS and run System Repair.
Answers
C.
Start up using a flash drive OS and run System Repair.
D.
Enable Secure Boot and reinstall the system.
Answers
D.
Enable Secure Boot and reinstall the system.
Suggested answer: B

Explanation:

Loading the system in safe mode is a common troubleshooting step that allows the technician to isolate the problem by disabling unnecessary drivers and services. This can help determine if the issue is caused by a faulty device, a corrupted system file, or a malware infection.

asked 02/10/2024
Francesco MARRELLA
40 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first