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Certified Financial Services Cloud: Salesforce Financial Services Cloud Accredited Professional

Salesforce Financial Services Cloud Accredited Professional
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Salesforce Financial Services Cloud Accredited Professional Exam Questions: 170
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The Certified Financial Services Cloud exam is a crucial step for anyone looking to validate their expertise in Salesforce Financial Services Cloud. To increase your chances of success, practicing with real exam questions shared by those who have already passed can be incredibly helpful. In this guide, we’ll provide practice test questions and answers, offering insights directly from successful candidates.

Why Use Certified Financial Services Cloud Practice Test?

  • Real Exam Experience: Our practice tests accurately mirror the format and difficulty of the actual Certified Financial Services Cloud exam, providing you with a realistic preparation experience.
  • Identify Knowledge Gaps: Practicing with these tests helps you pinpoint areas that need more focus, allowing you to study more effectively.
  • Boost Confidence: Regular practice builds confidence and reduces test anxiety.
  • Track Your Progress: Monitor your performance to see improvements and adjust your study plan accordingly.

Key Features of Certified Financial Services Cloud Practice Test

  • Up-to-Date Content: Our community regularly updates the questions to reflect the latest exam objectives and industry trends.
  • Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
  • Comprehensive Coverage: The practice tests cover all key topics of the Certified Financial Services Cloud exam, including client and household management, financial accounts, and relationship mapping.
  • Customizable Practice: Tailor your study experience by creating practice sessions based on specific topics or difficulty levels.

Exam Details

  • Exam Number: Financial Services Cloud
  • Exam Name: Certified Financial Services Cloud Exam
  • Length of Test: 90 minutes
  • Exam Format: Multiple-choice and scenario-based questions
  • Exam Language: English
  • Number of Questions in the Actual Exam: 60 questions
  • Passing Score: 70%

Use the member-shared Certified Financial Services Cloud Practice Tests to ensure you're fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!

Related questions

Lake Tahoe Bank wants their customer reps to be able to see client records such as Person Accounts, but want to restrict access to Financial Accounts to protect the privacy of their clients. Which two steps can an admin take to ensure that all users see Person Accounts, but only specific users can view Financial Accounts?

A.
Grant users access to the Financial Account object with permission set
A.
Grant users access to the Financial Account object with permission set
Answers
B.
Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts* object to Private'.
B.
Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts* object to Private'.
Answers
C.
Change Organization-wide Defaults (OWD) sharing on the 'Person Accounts' object to 'Controlled by Parent.
C.
Change Organization-wide Defaults (OWD) sharing on the 'Person Accounts' object to 'Controlled by Parent.
Answers
D.
Change Organization-wide Defaults (OWD) shanng on the 'Financial Accounts' object to Public Read/Write'.
D.
Change Organization-wide Defaults (OWD) shanng on the 'Financial Accounts' object to Public Read/Write'.
Answers
Suggested answer: A, B

Explanation:

To ensure that all users see Person Accounts, but only specific users can view Financial Accounts, the Admin should take the following steps:

Grant users access to the Financial Account object with permission set, which is a collection of settings and permissions that give users access to various tools and functions.The Admin can use permission sets to grant access to the Financial Account object and its fields to specific users or groups of users1.

Change Organization-wide Defaults (OWD) sharing on the 'Financial Accounts' object to Private', which is a setting that determines the baseline level of access that users have to records they do not own or share.By setting the OWD sharing on the 'Financial Accounts' object to Private', the Admin can ensure that only the record owners and users above them in the role hierarchy can view the Financial Accounts. Verified

Reference:1

asked 23/09/2024
Marcel Engelbrecht
44 questions

The Salesforce Admin at Lake Tahoe Wealth Management Company wants to ensure that the advisors at his firm can quickly see the most important client data in the Actionable Relationship Center (ARC). What must the Admin configure for each object to display the most important fields on the side panel of ARC?

A.
Compact Layout
A.
Compact Layout
Answers
B.
Page Layout
B.
Page Layout
Answers
C.
Search Layout
C.
Search Layout
Answers
D.
Lightning Record Pages
D.
Lightning Record Pages
Answers
E.
Field Sets
E.
Field Sets
Answers
Suggested answer: A

Explanation:

To display the most important fields on the side panel of ARC, the Admin must configure the Compact Layout for each object. The Compact Layout is a layout that determines which fields appear in key places in Salesforce such as record highlights areas, list views, lookup dialogs, and global search results. The Admin can use the Compact Layout to select up to 10 fields that are most relevant for each object and display them on the side panel of ARC

asked 23/09/2024
DHANANJAY TIWARI
34 questions

An investment bank client wants all its users to track client engagements with Interaction Summaries. In addition, those call logs need to be shared with specialists in other lines of business so they can assist in specific types of deals.

Which three Financial Services Cloud standard objects should be used to help accommodate these business requirements?

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What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)

A.
Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.
A.
Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.
Answers
B.
Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.
B.
Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.
Answers
C.
Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.
C.
Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.
Answers
D.
Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling
D.
Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling
Answers
E.
Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.
E.
Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.
Answers
Suggested answer: B, E

Explanation:

Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to navigate to different screens. Flows can simplify and streamline the customer onboarding process by automating tasks and collecting information in an easy and intuitive way. You can use Flows to create service requests that capture the customer's details and update the related records in one place.

Flows enable customers to schedule appointments via customer communities, mobile apps. or websites. Flows can integrate with Experience Cloud sites, mobile apps, or websites to provide self-service options for customers. You can use Flows to create appointment scheduling forms that allow customers to book appointments with the right specialist at the right time and place. Verified

Reference: : Salesforce Help Article3: Salesforce Help Article4

asked 23/09/2024
Adrian Mark
29 questions

Our Personal Banker Hank Burton wants to encourage his customers to provide required documents for a loan application. He creates Document Checklist Items that help his customers to manage file uploads to speed up loan approval. For which of the following records does Salesforce support Document Checklist Items out of the box? (Choose Three)

A.
Contact
A.
Contact
Answers
B.
Lead
B.
Lead
Answers
C.
Account
C.
Account
Answers
D.
Residential Loan Application
D.
Residential Loan Application
Answers
E.
Opportunity
E.
Opportunity
Answers
Suggested answer: C, D, E

Explanation:

The following records support Document Checklist Items out of the box in Financial Services Cloud:

Account: An Account is a record that represents a person or an organization that has a business relationship with your company. You can use Document Checklist Items to request and track documents from your account holders, such as identity proofs, tax forms, or contracts.

Residential Loan Application: A Residential Loan Application is a record that represents a request for a loan to purchase or refinance a residential property. You can use Document Checklist Items to request and track documents from your loan applicants, such as income statements, credit reports, or property appraisals.

Opportunity: An Opportunity is a record that represents a potential sale or deal for your products or services. You can use Document Checklist Items to request and track documents from your opportunity owners, such as proposals, quotes, or agreements. Verified

Reference: : Salesforce Help Article2: Salesforce Help Article3: Salesforce Help Article4

asked 23/09/2024
Sze Ying Tay
36 questions

A financial services company needs to alert advisors about changes in client records that require action. What should the administrator consider when configuring Record Alerts?

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What actions can a Wealth Advisor take from the Life Events card7

A.
Create Case
A.
Create Case
Answers
B.
Create Lead & Referral
B.
Create Lead & Referral
Answers
C.
Open an Account
C.
Open an Account
Answers
D.
Request Record Approval
D.
Request Record Approval
Answers
E.
Create Opportunity
E.
Create Opportunity
Answers
Suggested answer: B, D, E

Explanation:

From the Life Events card, a Wealth Advisor can take the following actions:

Create Lead & Referral: This action creates a lead record for a new prospect or a referral record for an existing client based on the life event information.

Request Record Approval: This action initiates an approval process for the life event record to ensure compliance and quality standards.

Create Opportunity: This action creates an opportunity record to track the potential revenue from the life event. Verified

Reference: : Salesforce Financial Services Cloud User Guide, page 30. : Salesforce Financial Services Cloud User Guide, page 31. : Salesforce Financial Services Cloud User Guide, page 32.

asked 23/09/2024
Arnaldo Martinez 2-30793
42 questions

The Salesforce Admin of Lake Tahoe Bank wants to implement Financial Services Cloud using the individual object model. What are the steps to disable person accounts? (Choose Three)

A.
Log a case with Salesforce to perform the conversion from Person Accounts to the individual model.
A.
Log a case with Salesforce to perform the conversion from Person Accounts to the individual model.
Answers
B.
Assign the Person Account record type to the user profiles.
B.
Assign the Person Account record type to the user profiles.
Answers
C.
Disable the Person Account custom setting.
C.
Disable the Person Account custom setting.
Answers
D.
Remove Person Account record types from the Individual Record Type Mapper.
D.
Remove Person Account record types from the Individual Record Type Mapper.
Answers
E.
Assign the Individual record type to the user profiles.
E.
Assign the Individual record type to the user profiles.
Answers
Suggested answer: A, D, E

Explanation:

The following steps are required to disable Person Accounts and use the Individual object model in Financial Services Cloud:

Log a case with Salesforce to perform the conversion from Person Accounts to the individual model. You need to contact Salesforce Support to request the conversion from Person Accounts to the individual model. This is an irreversible process that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before requesting the conversion in production.

Remove Person Account record types from the Individual Record Type Mapper. You need to remove any Person Account record types that are mapped to Individual record types in the Individual Record Type Mapper. This is a custom setting that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. You can access this setting by going to Setup > Financial Services Settings > Individual Record Type Mapper.

Assign the Individual record type to the user profiles. You need to assign the Individual record type to the user profiles that need to create or access Individual records. The Individual record type is a standard record type on the Account object that represents an individual person who is not directly related to your business, such as a prospect, influencer, or household member. You can assign record types by going to Setup > Profiles > Object Settings > Accounts > Record Types. Verified

Reference: : Salesforce Help Article5: Salesforce Help Article6: Salesforce Help Article7

asked 23/09/2024
Scott Whitney
43 questions

The Salesforce Admin wants to make it easier for call center agents to complete some common tasks by setting up flows and launch them from the Retail Banking Console. What does the Admin have to keep in mind when setting up Flows?

A.
Flows can be used to provide step-by-step guidance for address changes, without the need for then agent to navigate to different screens.
A.
Flows can be used to provide step-by-step guidance for address changes, without the need for then agent to navigate to different screens.
Answers
B.
To open. edit, or create a Flow in Flow Builder, the user needs the Run Flows permission.
B.
To open. edit, or create a Flow in Flow Builder, the user needs the Run Flows permission.
Answers
C.
To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission set assigned to the user.
C.
To use Financial Services Cloud Flows, you'll need the Financial Services Managed Package installed m the org and the Financial Services Cloud a permission set assigned to the user.
Answers
D.
To use a Flow, a user must have access to the underlying object and its field
D.
To use a Flow, a user must have access to the underlying object and its field
Answers
Suggested answer: C
asked 23/09/2024
Mario Herrera González
46 questions

Which three related lists are visible within the Actionable Relationship Center associated with the Account object?

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