500-442: Administering Cisco Contact Center Enterprise
Cisco
Exam Number: 500-442
Exam Name: Administering Cisco Contact Center Enterprise
Length of test: 90 mis
Exam Format: Multiple-choice, Drag and Drop, and HOTSPOT questions.
Exam Language: English
Number of questions in the actual exam: 55-65 questions
Passing Score: 750-850/1000
This exam tests a candidate's knowledge of CCE Overview, Basic Calls and Agent settings, CCE Configuration and Implementation, Advance Configuration, Advance Features, and Reporting.
This study guide should help you understand what to expect on the 500-442 exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.
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