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Cisco 500-442 Practice Test - Questions Answers, Page 6

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List of questions

Question 51

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What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

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Question 52

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What are two tools an Agent Desktop Admin Role can access? (Choose two.)

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Question 53

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Which tool can be used to verify the configuration of Basic Call settings?

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Question 54

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How many Workflows are supported by Finesse?

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Question 55

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Which two types of scripts can be created with the Script Editor? (Choose two.)

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Question 56

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Which two actions are Supervisors able to perform that Agents are unable to perform? (Choose two.)

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Question 57

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Which .bat file displays the status of the VXML server and the applications running?

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Question 58

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What are two parts of a Single Sign-on message flow? {Choose two.)

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Question 59

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What are two channels or features supported by ECE? (Choose two.)

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Total 59 questions
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