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Cisco 500-442 Practice Test - Questions Answers, Page 5

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List of questions

Question 41

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Users should be associated as members of a Security Group to access Configuration Manager or Script Editor. Where can this task be accomplished?

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Question 42

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Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

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Question 43

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Which two servers can be accessed from the Web Administration tool? (Choose two.)

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Question 44

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What are two types of reports Cisco Unified Intelligence Center will provide? (Choose two.)

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Question 45

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What are two possible Outbound Dialing Modes? (Choose two.]

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Question 46

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Apart from CVP Call Studio, what are two other components that have a role in the VXML application's functioning? (Choose two.)

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Question 47

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What does Precision Routing use to determine if an agent is part of its pool?

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Question 48

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Which two metrics are part of the Contact Center Call Quality Key Performance Indicators (KPI)?

(Choose two.)

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Question 49

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How does CUCM function in CCE?

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Question 50

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What are two descriptions for the Agent Targeting Rule? (Choose two.)

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Total 59 questions
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