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500-443: Advanced Administration and Reporting of Contact Center Enterprise
The Cisco 500-443 CCEAAR exam is essential for professionals aiming to specialize in advanced administration and reporting of Cisco Contact Center Enterprise. Our comprehensive resource for 500-443 practice tests, shared by individuals who have successfully passed the exam, provides realistic scenarios and invaluable insights to enhance your exam preparation.
Why Use 500-443 Practice Test?
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Real Exam Experience: Our practice test accurately replicates the format and difficulty of the actual Cisco 500-443 exam, providing you with a realistic preparation experience.
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Identify Knowledge Gaps: Practicing with these tests helps you identify areas where you need more study, allowing you to focus your efforts effectively.
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Boost Confidence: Regular practice with exam-like questions builds your confidence and reduces test anxiety.
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Track Your Progress: Monitor your performance over time to see your improvement and adjust your study plan accordingly.
Key Features of 500-443 Practice Test:
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Up-to-Date Content: Our community ensures that the questions are regularly updated to reflect the latest exam objectives and technology trends.
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Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
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Comprehensive Coverage: The practice test covers all key topics of the Cisco 500-443 exam, including advanced administration, reporting, and troubleshooting.
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Customizable Practice: Create your own practice sessions based on specific topics or difficulty levels to tailor your study experience to your needs.
Exam number: 500-443
Exam name: Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR 500-443)
Length of test: 90 minutes
Exam format: Multiple-choice, drag-and-drop, fill-in-the-blank, testlet, simlet, and simulation questions
Exam language: English
Number of questions in the actual exam: 55-65 questions
Passing score: Varies, typically around 750-850 out of 1000
Use the member-shared Cisco 500-443 Practice Test to ensure you’re fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!
Related questions
What is the role of a private network in UCCE/PCCE?
provides configuration updates from Logger to AW
keeps each side of the duplex pair in sync
replicates data from PG to Router
communicates with the public network
The private network in UCCE/PCCE provides a dedicated communication channel between the duplexed components, such as Logger, Router, and PG, and keeps each side of the duplex pair in sync. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 20
Which two files are used to deploy Finesse custom gadgets? (Choose two.)
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What is a distinction between Packaged CCE and Unified CCE, specifically regarding call transfers?
Which two nodes on the PCCE/UCCE script are responsible for routing calls to the VRU? (Choose two.)
What are two operations supported by the Agent Bulk Import Tool? (Choose two.)
Update
Create
Add
Subtract
Replace
A One of the operations supported by the Agent Bulk Import Tool is Update, as it allows the administrator to modify existing agent records in bulk. B Another operation supported by the Agent
Bulk Import Tool is Create, as it allows the administrator to add new agent records in bulk. Reference = [Cisco Packaged Contact Center Enterprise Administration and Configuration Guide, Release 12.5(1)], page 111
ABC customer needs to have an External configure bridge for Mobile Agent agent greetings with an
Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs. What is the required number of conference bridge resources?
2
18
80
100
B The required number of conference bridge resources for Mobile Agent agent greetings with an
Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs is 18. This can be calculated by dividing the average greeting time by the call rate and multiplying by two (for duplexed PGs). For example: (10 / 8) x 2 = 2.5 x 2 = 5 conference bridge resources per PG pair. Since there are four PG pairs in a PCCE deployment, the total number of conference bridge resources is 5 x 4 = 20. Reference = [Cisco Unified Contact Center Enterprise Solution Reference Network Design (SRND), Release 12.5(1)], page 97
What are two CUIC stock reports that are able to be downloaded from Cisco.com? (Choose two.)
CCE AF Historical
CCE License
CCE TR License
CCE AR Historical
CCE TF Historical
A One of the CUIC stock reports that are able to be downloaded from Cisco.com is CCE AF Historical, as it provides historical data for agent finesse login/logout activities. D Another CUIC stock report that is able to be downloaded from Cisco.com is CCE AR Historical, as it provides historical data for agent reservation activities. Reference = [Cisco Unified Contact Center Enterprise Reporting User Guide Release 12.5(1)], page 9; Cisco.com
What are two ways to access the Bulk Import Tool? (Choose two.)
SPOG
CUCM
Bulk Import Webpage
CCE Web Administration
ICMDBA
A One of the ways to access the Bulk Import Tool is through SPOG, as it provides a web-based interface for launching and configuring the tool. C Another way to access the Bulk Import Tool is through Bulk Import Webpage, as it provides a direct URL for accessing the tool without going through SPOG. Reference = [Cisco Packaged Contact Center Enterprise Administration and Configuration Guide, Release 12.5(1)], page 109
Where must a Dialed Number be mapped within CCE?
Which Routing Script logic helps to invoke the Post Call Survey successfully?
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