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An administrator has mistakenly selected the prevent re-enrollment option when enterprise wiping a device that was intended to be re-enrolled. The administrator needs to remove this block and ensure that users are successful when they re-attempt enrollment

Which console page should be used to meet these goals?

A.
Devices > Lifecycle > Enrollment Status
A.
Devices > Lifecycle > Enrollment Status
Answers
B.
Monitor > Events > Device Events
B.
Monitor > Events > Device Events
Answers
C.
Devices > Wipe Log
C.
Devices > Wipe Log
Answers
D.
Resources > Device Updates
D.
Resources > Device Updates
Answers
Suggested answer: A

Explanation:

The console page that should be used to meet these goals is Devices > Lifecycle > Enrollment Status.This page allows the administrator to view and manage the enrollment status of devices, such as blocked, unenrolled, or pending1. The administrator can also remove the block on a device that was enterprise wiped with the prevent re-enrollment option, and allow the user to re-enroll the device.

An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.

An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the 'Test Connection' in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a 'connection failed' error in the application.

What is the most likely cause of this issue?

A.
The Android application assignment is incorrectly set to 'Managed' in UEM.
A.
The Android application assignment is incorrectly set to 'Managed' in UEM.
Answers
B.
The time is incorrect on the organization's Unified Access Gateway systems
B.
The time is incorrect on the organization's Unified Access Gateway systems
Answers
C.
The VPN payload in the Android device profile is configured incorrectly in UEM
C.
The VPN payload in the Android device profile is configured incorrectly in UEM
Answers
D.
The certificate expired on the organization's Unified Access Gateway systems
D.
The certificate expired on the organization's Unified Access Gateway systems
Answers
Suggested answer: C

Explanation:

The most likely cause of this issue is that the VPN payload in the Android device profile is configured incorrectly in UEM. The VPN payload defines how devices connect to the VMware Tunnel edge service and access internal resources. If the VPN payload is incorrect, the devices will not be able to establish a VPN connection with the VMware Tunnel edge service and access server resources on the organization's internal network. The administrator should review and correct the VPN payload settings in UEM.

Refer to the exhibit. Consider this assignment group:

A company created a new assignment group tor its Consulting department and deployed Salesforce application to that group. After two days, only a small number of consultants have confirmed that they have received the application.

Under the Consulting organization group, the VMware Workspace ONE UEM administrator can see 109 enrolled iOS devices, but under the Salesforce application installation status, it shows the application is only assigned to nine devices.

Which statement describes the 100 iOS devices that are unable to see the application assignment?

A.
They are not enrolled.
A.
They are not enrolled.
Answers
B.
They are not corporate-owned devices.
B.
They are not corporate-owned devices.
Answers
C.
They are not on iOS 14.0.0.
C.
They are not on iOS 14.0.0.
Answers
D.
They are on iOS 14.0 0.
D.
They are on iOS 14.0 0.
Answers
Suggested answer: C

Explanation:

The 100 iOS devices that are unable to see the application assignment are not on iOS 14.0.0.The assignment group is filtered by platform and operating system, and only includes devices that are on Apple iOS and iOS 14.0.02. If some devices are on a different iOS version, they will not be included in the assignment group and will not receive the application.

An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. 'Lock Device')

Why is this problem occurring?

A.
The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.
A.
The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.
Answers
B.
The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.
B.
The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.
Answers
C.
The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)
C.
The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)
Answers
D.
The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).
D.
The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).
Answers
Suggested answer: C

Explanation:

The reason that this problem is occurring is that the Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM).AWCM is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. If the Workspace ONE UEM Console cannot communicate with AWCM, it will not be able to send commands to devices, such as ''Lock Device''. The administrator should check and resolve any issues with AWCM connectivity.

A VMware Workspace ONE UEM administrator is troubleshooting an internal application installation that affects one Android device. Which two pieces of information will help the administrator with this task? (Choose two)

A.
Internal application APK file
A.
Internal application APK file
Answers
B.
Android OS version
B.
Android OS version
Answers
C.
Verbosed Web Console log
C.
Verbosed Web Console log
Answers
D.
Workspace ONE Intelligent Hub log
D.
Workspace ONE Intelligent Hub log
Answers
E.
Console server IIS log
E.
Console server IIS log
Answers
Suggested answer: A, B

Explanation:

The two pieces of information that will help the administrator with this task are internal application APK file and Android OS version. The internal application APK file is the installation file for Android applications. The administrator can check if the file is corrupted, compatible, or configured correctly for the device. The Android OS version is the operating system version of the device. The administrator can check if the device meets the minimum requirements for the application or if there are any known issues or bugs with the OS version.

In a company's VMware Workspace ONE UEM console, the AirWatch Cloud Connection enterprise services settings are configured as shown below Refer to the exhibit.

The VMware Workspace ONE UEM administrator in this organization found the PowerShell integration test connection failed recently. This organization uses Office 365 as their email infrastructure.

Which statement accurately describes this situation?

A.
The PowerShell integration test connection failure is related to the PowerShell request originating from the AirWatch Cloud Connector
A.
The PowerShell integration test connection failure is related to the PowerShell request originating from the AirWatch Cloud Connector
Answers
B.
The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server.
B.
The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server.
Answers
C.
Only one enterprise services can be enabled to pass through AirWatch Cloud Connector.
C.
Only one enterprise services can be enabled to pass through AirWatch Cloud Connector.
Answers
D.
PowerShell integration test connection failure is caused by SMTP (Email Relay) disabled status.
D.
PowerShell integration test connection failure is caused by SMTP (Email Relay) disabled status.
Answers
Suggested answer: B

Explanation:

The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server.The Console Server is the component of Workspace ONE UEM that communicates with the Exchange server via PowerShell to perform email management tasks, such as quarantine, wipe, or block1. If the Console Server cannot connect to the Exchange server, the PowerShell integration test connection will fail. The administrator should check and resolve any issues with the Console Server connectivity.

New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?

A.
Unattended
A.
Unattended
Answers
B.
COPE
B.
COPE
Answers
C.
User Secure
C.
User Secure
Answers
D.
Attended
D.
Attended
Answers
Suggested answer: D

Explanation:

The VMware Workspace ONE Assist Agent mode that will meet this requirement is Attended Mode. Attended Mode is a mode that requires user consent and presence for remote sessions.The user can see and control the remote session, and can also pause or end it at any time for enhanced privacy2.Attended Mode also allows the user to approve or deny many of the remote actions, such as file transfer, command execution, or device information access2.

After adding additional server traffic rules for runnel to proxy certain URLs, the sites/apps are still being proxied incorrectly. After a few hours, the configuration finally updates to the correct configuration. The administrator decides to review the communication path to ensure that UAGs can receive the most recent configuration updates.

Which communication path should be reviewed?

A.
Apl outbound to UAG
A.
Apl outbound to UAG
Answers
B.
UAG outbound to AWCM
B.
UAG outbound to AWCM
Answers
C.
AWCM outbound to UAG
C.
AWCM outbound to UAG
Answers
D.
UAG outbound to AP
D.
UAG outbound to AP
Answers
Suggested answer: C

Explanation:

The communication path that should be reviewed is AWCM outbound to UAG.AWCM (AirWatch Cloud Messaging) is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. AWCM also communicates with UAG (Unified Access Gateway) to send server traffic rules for tunnel to proxy certain URLs. If AWCM cannot communicate with UAG, the server traffic rules will not be updated on UAG and the sites/apps will be proxied incorrectly. The administrator should check and resolve any issues with AWCM outbound to UAG communication.

An administrator is having issues enrolling a new user's device into Workspace ONE UEM.

Which two log files can be reviewed to understand what may be the underlying issue for the enrollment error? (Choose two.)

A.
Enrollshortcut.log
A.
Enrollshortcut.log
Answers
B.
DeviceServicesLog. log
B.
DeviceServicesLog. log
Answers
C.
WebLogFile. log
C.
WebLogFile. log
Answers
D.
Device Management log
D.
Device Management log
Answers
E.
AWservicesJog
E.
AWservicesJog
Answers
Suggested answer: A, D

Explanation:

The two log files that can be reviewed to understand what may be the underlying issue for the enrollment error are Enrollshortcut.log and Device Management log. Enrollshortcut.log is a log file that records the enrollment process of devices using the Intelligent Hub app. Device Management log is a log file that records the device management events, such as enrollment, unenrollment, commands, profiles, and policies. These log files can help identify and troubleshoot any errors or issues related to device enrollment.

After having no issues for an extended period of lime, an administrator begins to notice that iOS devices are no longer checking in Sending push notifications is also not showing on the devices.

Which iOS specific requirement should that administrator review?

A.
APNs certificate validity
A.
APNs certificate validity
Answers
B.
FCM certificate validity
B.
FCM certificate validity
Answers
C.
VMware Workspace ONE Scheduler Intervals
C.
VMware Workspace ONE Scheduler Intervals
Answers
D.
AirWatch Cloud Messaging service
D.
AirWatch Cloud Messaging service
Answers
Suggested answer: A

Explanation:

The iOS specific requirement that should be reviewed is APNs certificate validity. APNs (Apple Push Notification service) certificate is a certificate that allows Workspace ONE UEM to communicate with iOS devices using push notifications. If the APNs certificate expires or becomes invalid, iOS devices will not be able to receive push notifications or check in with Workspace ONE UEM. The administrator should check and renew the APNs certificate if needed.

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