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An organization wants to use the Content Gateway edge service of VMware Workspace ONI- UAG (Unified Access Gateway) so users of unmanaged Android and Apple iOS devices can access content on file servers on their internal network, using the VMware Workspace ONE Content application.

An administrator for the organization deployed a UAG appliance onto Microsoft Hyper-V for testing. In the UAG administrative web interface, the 'Health Check' indicator for the Content Gateway edge service is red.

What is the most likely cause of this issue?

A.
The user's devices must be managed by VMware Workspace ONE UEM to utilize Content Gateway
A.
The user's devices must be managed by VMware Workspace ONE UEM to utilize Content Gateway
Answers
B.
The organization's Workspace ONE license does not include Content Gateway.
B.
The organization's Workspace ONE license does not include Content Gateway.
Answers
C.
The UAG appliance must be deployed to VMware vSphere.
C.
The UAG appliance must be deployed to VMware vSphere.
Answers
D.
The Content Gateway certificate on the organization's UAG is invalid
D.
The Content Gateway certificate on the organization's UAG is invalid
Answers
Suggested answer: D

Explanation:

The Content Gateway certificate on the organization's UAG is invalid. The Content Gateway certificate is a certificate that allows UAG (Unified Access Gateway) to communicate with Workspace ONE UEM and provide secure access to content on file servers on the internal network. If the Content Gateway certificate is invalid, expired, or mismatched, UAG will not be able to establish a secure connection with Workspace ONE UEM, and the Content Gateway edge service will show a red health check indicator. The administrator should check and renew the Content Gateway certificate if needed.

Refer to the exhibit.

A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails

Which statement describes the root cause of this issue?

A.
The outbound proxy host, port, username, and password values are missing.
A.
The outbound proxy host, port, username, and password values are missing.
Answers
B.
The protocol https: // is missing in the Secure Email Gateway hostname value
B.
The protocol https: // is missing in the Secure Email Gateway hostname value
Answers
C.
The Secure Email Gateway configuration does not have a valid SSL certificate.
C.
The Secure Email Gateway configuration does not have a valid SSL certificate.
Answers
D.
The protocol https: // is missing in the API server URL value.
D.
The protocol https: // is missing in the API server URL value.
Answers
Suggested answer: B

Explanation:

The statement that describes the root cause of this issue is that the protocol https:// is missing in the Secure Email Gateway hostname value. The Secure Email Gateway hostname value is the URL that Workspace ONE UEM uses to connect to the Secure Email Gateway edge service on UAG and perform email management tasks, such as quarantine, wipe, or block. The protocol https:// is required to indicate that the connection is secure and encrypted. If the protocol https:// is missing, Workspace ONE UEM will not be able to connect to the Secure Email Gateway edge service, and the test connection will fail. The administrator should add the protocol https:// to the Secure Email Gateway hostname value.

An administrator is getting reports that the profile status on multiple devices is not updating and need view the log which provides information about profile samples from the device. Which log should be viewed?

A.
On the Console Server. \Logs\Services\Devicequeue.log
A.
On the Console Server. \Logs\Services\Devicequeue.log
Answers
B.
On the Console Server \Logs\Services\QueuingService.log
B.
On the Console Server \Logs\Services\QueuingService.log
Answers
C.
On the Device Services Server \Logs\Services\lnterrogatorQueueService log
C.
On the Device Services Server \Logs\Services\lnterrogatorQueueService log
Answers
D.
On the Device Services Server \Logs\Services\Queuemanager_Iog
D.
On the Device Services Server \Logs\Services\Queuemanager_Iog
Answers
Suggested answer: C

Explanation:

The log file that should be viewed is On the Device Services Server \Logs\Services\InterrogatorQueueService.log. InterrogatorQueueService.log is a log file that records the profile samples from devices and updates them in the Workspace ONE UEM console. Profile samples are data that show the status and details of profiles installed on devices. If profile status on multiple devices is not updating, it could indicate that there is a problem with InterrogatorQueueService configuration, connectivity, or performance. The administrator should view and analyze the InterrogatorQueueService.log file to identify and troubleshoot the issue.

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

A.
Entrust PKI is disabled under the Certificate Authorities settings.
A.
Entrust PKI is disabled under the Certificate Authorities settings.
Answers
B.
Symantec MPKI is disabled under the Certificate Authorities settings.
B.
Symantec MPKI is disabled under the Certificate Authorities settings.
Answers
C.
Fetching the root certificate from CA failed.
C.
Fetching the root certificate from CA failed.
Answers
D.
Credential in UEM is incorrect.
D.
Credential in UEM is incorrect.
Answers
Suggested answer: C

Explanation:

The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.

Refer to the exhibit.

A company has created a compliance policy with the following rules:

Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.

Which two root causes could possibly cause this problem? (Choose two.)

A.
The device has not checked in with the Workspace ONE UEM tenant.
A.
The device has not checked in with the Workspace ONE UEM tenant.
Answers
B.
The Policy Engine Service is not running
B.
The Policy Engine Service is not running
Answers
C.
The Interrogator Queue Service is not running.
C.
The Interrogator Queue Service is not running.
Answers
D.
The Android device operating system version is lower than 8.0.0
D.
The Android device operating system version is lower than 8.0.0
Answers
E.
The device is not enrolled into Workspace ONE UEM.
E.
The device is not enrolled into Workspace ONE UEM.
Answers
Suggested answer: A, B

Explanation:

The two root causes that could possibly cause this problem are that the device has not checked in with the Workspace ONE UEM tenant, and that the Policy Engine Service is not running.The device check-in is a process that updates the device status and information in the Workspace ONE UEM console3. If the device has not checked in with the Workspace ONE UEM tenant, it will not receive the latest compliance policy or report its compliance status. The Policy Engine Service is a service that evaluates and enforces compliance policies on devices. If the Policy Engine Service is not running, it will not be able to detect or remediate non-compliant devices. The administrator should check and resolve any issues with device check-in and Policy Engine Service.

An organization administrator started utilizing VMware Workspace ONE UEM to configure emails clients on managed Android, OS, and Windows devices. Windows and Android users can access their email inboxes. iOS device users are able to check in, but their email inbox fails to load:

What is the most likely cause of this issue?

A.
The organization's Apple sToken expired.
A.
The organization's Apple sToken expired.
Answers
B.
The profile that configures the email client is misconfigured.
B.
The profile that configures the email client is misconfigured.
Answers
C.
The organization group that assigns the email client is misconfigured.
C.
The organization group that assigns the email client is misconfigured.
Answers
D.
The organization's Apple Push Notification certificate expired.
D.
The organization's Apple Push Notification certificate expired.
Answers
Suggested answer: D

Explanation:

The organization's Apple Push Notification certificate expired. The Apple Push Notification certificate is a certificate that allows Workspace ONE UEM to communicate with iOS devices using push notifications. Push notifications are required for iOS devices to check in and receive email configuration profiles from Workspace ONE UEM. If the Apple Push Notification certificate expires or becomes invalid, iOS devices will not be able to check in or receive email configuration profiles, and their email inbox will fail to load. The administrator should check and renew the Apple Push Notification certificate if needed.

When an administrator attempted to integrate an organization's Microsoft Office 365 email system with their shared SaaS Workspace ONE UEM using PowerShell the 'Session initialized' portion of the Test Connection process failed in the UEM Console

What is the most likely cause of this issue?

A.
The administrator configured the Office 365 service account incorrectly.
A.
The administrator configured the Office 365 service account incorrectly.
Answers
B.
The administrator incorrectly configured UE:M with the PowerShell 'Set-Execution Pol icy' command
B.
The administrator incorrectly configured UE:M with the PowerShell 'Set-Execution Pol icy' command
Answers
C.
The administrator incorrectly configured Secure Email Gateway.
C.
The administrator incorrectly configured Secure Email Gateway.
Answers
D.
The administrator configured the email service account on Unified Access Gateway incorrectly
D.
The administrator configured the email service account on Unified Access Gateway incorrectly
Answers
Suggested answer: A

Explanation:

The administrator configured the Office 365 service account incorrectly. The Office 365 service account is an account that Workspace ONE UEM uses to connect to the Exchange Online server via PowerShell and perform email management tasks, such as quarantine, wipe, or block. If the Office 365 service account is configured incorrectly, such as using an invalid username, password, or domain, Workspace ONE UEM will not be able to connect to the Exchange Online server, and the PowerShell integration test connection will fail. The administrator should check and correct the Office 365 service account settings in Workspace ONE UEM.

An administrator is attempting to configure SMTP integration for a shared SaaS Workspace ONE UEM in order to use an email system on the organization's internal network to send notification emails to users, but the 'Test Connection' fails for the SM FP integration.

Which action can the organization administrator take to resolve this issue?

A.
Enable verbose logging for the AWCM (AirWatch Cloud Messaging) service.
A.
Enable verbose logging for the AWCM (AirWatch Cloud Messaging) service.
Answers
B.
Enable verbose logging for the UEM Device Services service.
B.
Enable verbose logging for the UEM Device Services service.
Answers
C.
Enable verbose logging for the UAG Secure Email Gateway service.
C.
Enable verbose logging for the UAG Secure Email Gateway service.
Answers
D.
Enable verbose logging for the ACC (AirWatch Cloud Connector) service
D.
Enable verbose logging for the ACC (AirWatch Cloud Connector) service
Answers
Suggested answer: D

Explanation:

Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.

After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory

Which action would cause the value to update immediately?

A.
Appending the new value to the associated Memcached Key manually
A.
Appending the new value to the associated Memcached Key manually
Answers
B.
Placing SSH into the Memcached node and running purge_all
B.
Placing SSH into the Memcached node and running purge_all
Answers
C.
Flushing the cache via the Workspace ONE UEM console
C.
Flushing the cache via the Workspace ONE UEM console
Answers
D.
Restarting the Memcached monitor service
D.
Restarting the Memcached monitor service
Answers
Suggested answer: C

Explanation:

Flushing the cache via the Workspace ONE UEM console. Memcached is a service that caches data in memory for faster access and performance. If a configuration value is updated in Workspace ONE UEM, it may take some time for Memcached to refresh the cached data and reflect the new value. Flushing the cache via the Workspace ONE UEM console can force Memcached to clear the cached data and update it with the latest value.

An organization has successfully used VMware Workspace ONE UEM for the fast few weeks to deploy a public application on demand lo managed Android iOS and Windows devices that are located in the customer OG.

The Windows and Android device users can still install this application. The iOS device users, however, report that they can see and install other iOS applications from the VMware Workspace ONE Catalog, but they are unable see or install this iOS application

What is the most likely cause of this issue?

A.
An organization administrator changed an assignment group setting for the application.
A.
An organization administrator changed an assignment group setting for the application.
Answers
B.
The organization's VMware Workspace ONE UEM license needs updating
B.
The organization's VMware Workspace ONE UEM license needs updating
Answers
C.
An organization administrator changed the assignment of the application to the customer
C.
An organization administrator changed the assignment of the application to the customer
Answers
D.
The organization's APNs certificate expired.
D.
The organization's APNs certificate expired.
Answers
Suggested answer: C

Explanation:

An organization administrator changed the assignment of the application to the customer OG (organization group). The assignment of an application determines which devices can see and install the application from the Workspace ONE Catalog. If an organization administrator changed the assignment of an application from a lower OG (such as customer) to a higher OG (such as global), it may affect the visibility and availability of the application for some devices in lower OGs. The administrator should check and restore the assignment of the application to the customer OG if needed.

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