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ServiceNow CAD Practice Test - Questions Answers, Page 17

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Which path would you take to access the table configuration page from a form?

A.
The Form Context menu > Configure > Dictionary
A.
The Form Context menu > Configure > Dictionary
Answers
B.
The Form Context menu > View > Table
B.
The Form Context menu > View > Table
Answers
C.
The Form Context menu > Configure > Table
C.
The Form Context menu > Configure > Table
Answers
D.
The Form Context menu > View > Show Table
D.
The Form Context menu > View > Show Table
Answers
Suggested answer: C

What feature allows you to limit who is able to contribute or read knowledge within a knowledge base?

A.
Roles
A.
Roles
Answers
B.
Groups
B.
Groups
Answers
C.
Categories
C.
Categories
Answers
D.
User Criteria
D.
User Criteria
Answers
Suggested answer: D

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A.
Reference
A.
Reference
Answers
B.
Lookup
B.
Lookup
Answers
C.
Preview
C.
Preview
Answers
D.
Quickview
D.
Quickview
Answers
E.
Drilldown
E.
Drilldown
Answers
F.
Snapshot
F.
Snapshot
Answers
Suggested answer: A

What do you click when you have made modifications to your report, and you want to see the results without saving?

A.
Execute
A.
Execute
Answers
B.
Preview
B.
Preview
Answers
C.
Run
C.
Run
Answers
D.
Test
D.
Test
Answers
E.
Try it
E.
Try it
Answers
Suggested answer: C

How would you describe the relationship between the Incident and Task table? I Incident table is extended from Task table

A.
Incident table has a one to many relationship with the Task table
A.
Incident table has a one to many relationship with the Task table
Answers
B.
Incident table has a many to many relationship with the Task table
B.
Incident table has a many to many relationship with the Task table
Answers
C.
Incident table is related to the Task table via the INC number
C.
Incident table is related to the Task table via the INC number
Answers
D.
Incident table is a database view of the Task table
D.
Incident table is a database view of the Task table
Answers
Suggested answer: A

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

A.
Knowledge
A.
Knowledge
Answers
B.
SharePoml
B.
SharePoml
Answers
C.
Stack Overflow
C.
Stack Overflow
Answers
D.
ServiceNow Wiki
D.
ServiceNow Wiki
Answers
E.
Knowledge NoW
E.
Knowledge NoW
Answers
Suggested answer: A

What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

A.
Task Escalation Clock
A.
Task Escalation Clock
Answers
B.
Business Time Remaining
B.
Business Time Remaining
Answers
C.
Inactivity Monitor
C.
Inactivity Monitor
Answers
D.
Service Level Agreements
D.
Service Level Agreements
Answers
E.
Response Time Clock
E.
Response Time Clock
Answers
Suggested answer: D

What do you install when you want to add applications or functionality within your development instance?

A.
Patch
A.
Patch
Answers
B.
Updated Pack
B.
Updated Pack
Answers
C.
App Package
C.
App Package
Answers
D.
Plugin
D.
Plugin
Answers
E.
App Updated Set
E.
App Updated Set
Answers
Suggested answer: D

What ServiceNow feature allows you to include data from a secondary related table on a report?

A.
Outer Join
A.
Outer Join
Answers
B.
SQL
B.
SQL
Answers
C.
Dot Walking
C.
Dot Walking
Answers
D.
Joins
D.
Joins
Answers
Suggested answer: C

Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

A.
System Properties > Email > Settings
A.
System Properties > Email > Settings
Answers
B.
User Preferences > Email > Notifications
B.
User Preferences > Email > Notifications
Answers
C.
System Notification > Email > Notifications
C.
System Notification > Email > Notifications
Answers
D.
Click Gear > Notifications > New
D.
Click Gear > Notifications > New
Answers
E.
Administration > Notification Overview
E.
Administration > Notification Overview
Answers
Suggested answer: C
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