ServiceNow CAD Practice Test - Questions Answers, Page 19
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Question 181

On what part of the ServiceNow instance, would you find the option to Impersonate User?
Question 182

What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?
Question 183

ServiceNow contains a resource which provides the following:
* A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
* A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
Question 184

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
Question 185

Which allows the creation of a task-based record from Service Catalog?
Question 186

Which tool is used to define relationships between fields in an import set table and a target table?
Question 187

What function do you use to add buttons, links, and context menu items on forms and lists?
Question 188

What section on the Notes tab, shows the history of the work documented on the record?
Question 189

What is the best practice related to using the Default Update Set for moving customizations between instances?
Question 190

While on an Incident record, how would you add a Tag for 'Special Handling' to the record?
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