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The risk committee is overwhelmed by the number of false positives included in risk reports. What action would BEST address this situation?

A.
Conduct a risk assessment
A.
Conduct a risk assessment
Answers
B.
Evaluate key risk indicators (KRIs).
B.
Evaluate key risk indicators (KRIs).
Answers
C.
Change the reporting format.
C.
Change the reporting format.
Answers
D.
Adjust the IT balanced scorecard
D.
Adjust the IT balanced scorecard
Answers
Suggested answer: B

Which of the following will BEST enable an IT steering committee to monitor the achievement of overall IT objectives on a continuous basis?

A.
Defined service level agreements (SLAs)
A.
Defined service level agreements (SLAs)
Answers
B.
Project portfolio dashboards
B.
Project portfolio dashboards
Answers
C.
Key performance indicators (KPIs)
C.
Key performance indicators (KPIs)
Answers
D.
IT user survey results
D.
IT user survey results
Answers
Suggested answer: A

An enterprise has launched a series of critical new IT initiatives that are expected to produce substantial value Which of the following would BEST provide the board with an indication of progress of the IT initiatives?

A.
Portfolio management review
A.
Portfolio management review
Answers
B.
Full life cycle cost-benefit analysis
B.
Full life cycle cost-benefit analysis
Answers
C.
Demonstration of prototype and user testing
C.
Demonstration of prototype and user testing
Answers
D.
Critical risk and issue walk-through
D.
Critical risk and issue walk-through
Answers
Suggested answer: A

An enterprise wants to reduce the complexity of its data assets while ensuring impact to the business is minimized during the transition. Which of the following should be done FIRST?

A.
Remove applications that are not aligned with the information architecture.
A.
Remove applications that are not aligned with the information architecture.
Answers
B.
Review the information classification and retention policies
B.
Review the information classification and retention policies
Answers
C.
Review the information architecture.
C.
Review the information architecture.
Answers
D.
Assess current information ownership.
D.
Assess current information ownership.
Answers
Suggested answer: C

When developing a business case for an enterprise resource planning (ERP) implementation, which of the following, if overlooked, causes the GREATEST impact to the enterprise?

A.
Vendor selection
A.
Vendor selection
Answers
B.
Salvage value of legacy hardware
B.
Salvage value of legacy hardware
Answers
C.
Interdependent systems
C.
Interdependent systems
Answers
D.
IT best practices
D.
IT best practices
Answers
Suggested answer: C

The PRIMARY objective of IT resource planning within an enterprise should be to:

A.
determine risk associated with IT resources.
A.
determine risk associated with IT resources.
Answers
B.
maximize value received from IT.
B.
maximize value received from IT.
Answers
C.
determine IT outsourcing options.
C.
determine IT outsourcing options.
Answers
D.
finalize service level agreements (SLAs) for IT
D.
finalize service level agreements (SLAs) for IT
Answers
Suggested answer: B

An enterprise is replacing its customer relationship management (CRM) system with a cloud-based system. Which of the following should be done FIRST when preparing for data migration'*

A.
Review the enterprise data architecture.
A.
Review the enterprise data architecture.
Answers
B.
Establish a data quality plan
B.
Establish a data quality plan
Answers
C.
Consult the quality assurance (QA) function.
C.
Consult the quality assurance (QA) function.
Answers
D.
Acquire data migration tools.
D.
Acquire data migration tools.
Answers
Suggested answer: B

A business has outsourced IT operations to several third-party providers, but service level agreements (SLAs) are not clearly defined in all cases. Which of the following is the GREATEST risk to the business?

A.
Costs are not measurable.
A.
Costs are not measurable.
Answers
B.
Third parties could provide overlapping services.
B.
Third parties could provide overlapping services.
Answers
C.
The scope of work is not clearly defined.
C.
The scope of work is not clearly defined.
Answers
D.
Quality of services is not enforceable.
D.
Quality of services is not enforceable.
Answers
Suggested answer: D

An enterprise has committed to the implementation of a new IT governance model. The BEST way to begin this implementation is to:

A.
identify IT services that currently support the enterprise's capability.
A.
identify IT services that currently support the enterprise's capability.
Answers
B.
define policies for data, applications, and organization of infrastructure.
B.
define policies for data, applications, and organization of infrastructure.
Answers
C.
identify the role of IT in supporting the business.
C.
identify the role of IT in supporting the business.
Answers
D.
prioritize how much and where to invest in IT.
D.
prioritize how much and where to invest in IT.
Answers
Suggested answer: B

Which of the following should be the PRIMARY governance objective for selecting key risk indicators (KRIs) related to legal and regulatory compliance?

A.
Identifying the risk of noncompliance
A.
Identifying the risk of noncompliance
Answers
B.
Demonstrating sound risk management practices
B.
Demonstrating sound risk management practices
Answers
C.
Measuring IT alignment with enterprise risk management (ERM)
C.
Measuring IT alignment with enterprise risk management (ERM)
Answers
D.
Ensuring the effectiveness of IT compliance controls
D.
Ensuring the effectiveness of IT compliance controls
Answers
Suggested answer: C
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