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Isaca CGEIT Practice Test - Questions Answers, Page 44

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Question 431

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IT senior management is concerned that IT service levels consistently fall below those outlined in the service level agreement (SLA). Which of the following would BEST enable the CIO to build a corr

Question 432

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A newly hired IT director of a large international enterprise has been asked to provide periodic updates regarding IT risk to the board. Which of the following is the MOST effective way to initially

Question 433

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An assessment reveals that enterprise risk management (ERM) practices are being applied inconsistently by IT staff. Which of the following would be the MOST effective corrective action?

Question 434

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An enterprise's global IT program management office (PMO) has recently discovered that several IT projects are being run within a specific region without knowledge of the PMO. The projects are on ti

Question 435

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To evaluate IT resource management, it is MOST important to define:

Question 436

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A newly appointed CIO has issued a new IT strategic plan. Which of the following is the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the pl

Question 437

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An enterprise has entered into a new market which brings additional regulatory compliance requirements. What should be done FIRST to address these requirements?

Question 438

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Which of the following is the MOST important benefit of effective IT governance reporting?

Question 439

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A large enterprise has been experiencing high turnover of skilled IT personnel, resulting in a significant loss of knowledge within the IT department. Which of the following is the BEST governance a

Question 440

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The PRIMARY reason a CIO and IT senior management should stay aware of the business environment is to:

Question 431

IT senior management is concerned that IT service levels consistently fall below those outlined in the service level agreement (SLA). Which of the following would BEST enable the CIO to build a corrective action plan?

Assessing the impact of the SLA failure

Conducting an IT performance evaluation

Reviewing the IT staff training plan

Performing a root cause analysis

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Question 432

A newly hired IT director of a large international enterprise has been asked to provide periodic updates regarding IT risk to the board. Which of the following is the MOST effective way to initially address this request?

Include a complete IT risk register in the monthly letter given to each board member.

Include key IT risks in a dashboard submitted to the board quarterly.

Submit a register of all IT audit findings to board members monthly.

Schedule quarterly meetings to discuss all open IT risks.

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Question 433

An assessment reveals that enterprise risk management (ERM) practices are being applied inconsistently by IT staff. Which of the following would be the MOST effective corrective action?

Require ERM orientation sessions

Request the development of an IT risk register template.

Request a complete skills reassessment for all IT staff.

Update the ERM framework.

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Question 434

An enterprise's global IT program management office (PMO) has recently discovered that several IT projects are being run within a specific region without knowledge of the PMO. The projects are on time, on budget, and will deliver the proposed benefits to the specific region. Which of the following should be the PRIMARY concern of the PMO?

Inability to reduce the impact to the risk level of the global portfolio

Projects may not follow system development life cycle (SDLC)

Lack of control and impact to the overall PMO budget

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Question 435

To evaluate IT resource management, it is MOST important to define:

responsibilities for executing resource management.

applicable key goals.

principles for the IT strategy.

IT resource utilization reporting procedures.

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Question 436

A newly appointed CIO has issued a new IT strategic plan. Which of the following is the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the plan?

Update the IT balanced scorecard with key objectives.

Enforce disciplinary action for managers if the plan is not delivered.

Revise the managers' performance goals to include key objectives.

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Question 437

An enterprise has entered into a new market which brings additional regulatory compliance requirements. What should be done FIRST to address these requirements?

Outsource the compliance process.

Appoint a compliance officer.

Update the organization's risk profile.

Have executive management monitor compliance.

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Question 438

Which of the following is the MOST important benefit of effective IT governance reporting?

The enterprise balanced scorecard is aligned with IT dashboards.

Business executives better understand IT's value contribution to the enterprise

IT key performance indicators (KPIs) are included in the enterprise-level KPI dashboard.

IT processes are improved in line with business requirements.

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Question 439

A large enterprise has been experiencing high turnover of skilled IT personnel, resulting in a significant loss of knowledge within the IT department. Which of the following is the BEST governance action to address this concern?

Update the IT resource management plan.

Revise IT strategic objectives.

Update IT employee compensation packages.

Mandate the use of employee contracts.

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