Which of the following performance measurements identifies supply chain flexibility?

Percent of unplanned orders that can be shipped within the same week

Total days of inventory in supply goods

Customer order fill rate greater than 90 percent

Percent of unplanned orders that can be shipped within the same week

Reduction in order fulfillment lead time in a given period

A warehouse supervisor has discovered a shortage of material to fulfill a customer order. If the inventory report shows that there should be enough material to fill the order, what should be done next?

Analyze the root cause of inventory differences.

Ask the customer to provide safety lead time.

Review service level for the safety stock.

Perform daily inventory counts.

Analyze the root cause of inventory differences.

A product should be designed for a manufacturing process with the smallest number of:

operations, motions, and parts.

raw materials and purchase parts.

options to maximize cost savings.

A company considers moving a portion of its production to a distant country to support a major customer. Which of the following actions is most effective in mitigating the risk of financial loss in the event of a global economic downturn?

Expanding the customer base globally

Reducing prices of all products

Adding features for all products

Shortly after implementation of a supplier quality management program, the customer's and supplier's measurements of an attribute differ. The most appropriate course of action is to:

investigate data collection methods.

use the customer's data for the attribute.

stop measuring performance for the attribute.

investigate data collection methods.

Which of the following advantages of radio frequency identification (RFID) is the main benefit for material handling?

Ability to withstand harsh environments

A company has a high product mix and has decided to increase its supply chain flexibility. The most appropriate action for the company to take is to:

increase the standardization of equipment and processes.

implement a new inventory management system.

increase the standardization of equipment and processes.

decrease the cycle time of product development.

implement principles of theory of constraints (TOC).

A large retailer would like to reduce inventory investment in its distribution network. Which of the following actions is most likely to produce the desired result in the shortest time?

Utilizing third-party logistics (3PL) providers

Companies with manufacturing facilities in one country are more cost-competitive in exporting goods to world markets when:

the local currency is pegged to the target market.

An insurance broker is interested in increasing price competition among its carriers. Which of the following strategies would be an efficient way to enable the price reductions?

Utilize business-to-business (B2B) e-marketplaces.

Establish long-term partnerships.

Which of the following actions hedges against commodity price fluctuations in a supply chain?

Purchase always from the lowest bidder

Establish an online auction site

Which of the following actions is most likely to reduce the risk of product shortages for a company planning to use a subcontractor to produce some of its products?

Sharing product demand forecasts with the subcontractor

Conducting periodic compliance audits of the subcontractor

Increasing safety stock for products to be produced by the subcontractor

Including penalties for late deliveries in the contract with the subcontractor

Which of the following operations is the best example of reuse?

Utilizing wastepaper as packaging material

Manufacturing new products from worn tires

Utilizing wastepaper as packaging material

Making animal feed from fresh food scraps

Extracting precious metals from used electronics

A key concept distinguishing six sigma from lean manufacturing and just-in-time (JIT) concepts is:

keeping process variability within limits.

designing quality into products and processes.

A company planning to build collaborative relationships with trading partners should first:

ensure commitment from top management.

implement technology for information sharing.

document transaction rules and procedures.

organize cross-enterprise teams.

ensure commitment from top management.

Which of the following risks does currency fluctuation pose if a company is operating globally?

It changes the relative profit expected from the sales.

It creates a requirement for additional inventory.

It impacts supplier performance due to frequent replenishment.

It requires compensation to local governments.

It changes the relative profit expected from the sales.

A company desires to use customer relationship management (CRM) to enable supply chain collaboration. Implementation of CRM will enable the organization to most effectively:

provide means of identifying, capturing, and retaining customers by aligning all resources and capabilities.

sell their products and services to customers by using economic incentives.

provide supply chain visibility to customers and enable them to view the status of orders.

provide means of identifying, capturing, and retaining customers by aligning all resources and capabilities.

enable web-based order entry and electronic data interface.

Which of the following activities is an aspect of proper demand management?

Considering all sources of demand

Prioritizing shop orders to meet demand

Facilitating the use of resources to meet demand

Using demand to calculate takt time

Considering all sources of demand

After two firms have established an initial relationship to apply the principles of collaborative planning, forecasting, and replenishment (CPFR) for products, the next logical step is to:

create joint business plans for the products.

share forecasts for the products with each other.

obtain orders for the products and enter them into the master schedule.

create joint business plans for the products.

negotiate prices and profit expectations for the products.

Which of the following areas of concern is an important strategic inventory management decision?

Where in the supply chain inventory should be kept

How much inventory to order for each replenishment cycle

Who is responsible for inventory record accuracy

Where in the supply chain inventory should be kept

When requests for additional inventory should be created for supply chain partners

Which of the following statements defines the function of the bill of lading (B/L)?

A legally binding document providing the driver and the carrier all the details needed to process the freight shipment

A document that itemizes freight charges and receipt of freight services

A legally binding contract between the shipper and the buyer

A document that replaces the terms of agreement on the purchase order so that the driver can take possession of the freight

A legally binding document providing the driver and the carrier all the details needed to process the freight shipment

Which of the following circumstances best describes a roadblock to implementing customer relationship management (CRM)?

Lack of strategic alignment and integration within the organization

Limited defined industry standards

Deterioration of customer service levels

Increased access to information for supply chain partners

A tool which allows content to be accessed, customized, and personalized to sell is called a(n):

customer relationship management (CRM).

The ABC classification system answers which two of the following questions?

What is the importance of the inventory item, and how will the inventory items be controlled?

How much inventory should be ordered at one time, and when will the order be placed?

What is the importance of the inventory item, and how will the inventory items be controlled?

How much inventory should be ordered at one time, and what is the importance of the inventory item?

When will the order be placed, and how will the inventory items be controlled?

Which of the following product records is internationally recognized for providing detailed categorization and descriptions?

Harmonized system classification code

The most appropriate benchmark for an organization to use to evaluate its supply chain management practices is a firm that:

has driven down its cost, lead times, and late deliveries.

has a high level of product availability.

has driven down its cost, lead times, and late deliveries.

uses electronic data interchange (EDI) for supply chain information sharing.

APICS CSCP Practice Test 12 - Free Online Exam Prep & Questions

A company has prioritized customers A, B, and C, filling orders in that sequence. What are the impacts to customer service levels for customers B and C?

Become a Premium Member for full access

Unlock Premium Member

APICS CSCP Practice Test 12

Question

APICS CSCP Practice Tests

Practice Tests