The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

Who can create and archive channels

Whether to enable admin-approved apps

Who is allowed to add custom emoji

Who can create and archive channels

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of 'App Approval Ambassadors' in addition to their Workspace Owners. These 'Ambassadors' will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.How can the Org Admin ensure that these 'Ambassadors' are able to most efficiently approve or deny apps?

Have the 'Ambassadors' conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

Promote the 'Ambassadors' to Workspace Owners in Slack.

Promote the 'Ambassadors' to Workspace Admins in Slack.

Add the 'Ambassadors' as 'selected members or groups' to manage Approved Apps.

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.What does Moshi need to do to ensure that John won't have access to Slack?

Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

Change the email, and reset the password. Changing the email will end John's Slack session.

Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

Activate 'Just-in-Time' de-activations to automatically remove John and any users who are inactivate for more than 14 days.

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.What will happen?

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

The account will change to 'Inactive'; after 72 hours, Camdin will lose access to Slack.

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.

Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP.When Large Corp removes users from their IdP, what will happen to their Slack accounts?

Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.

Their accounts will be deactivated, but they won't be signed out of their devices. A session reset is also required.

Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.

Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.

Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won't be deleted.

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.Which of the following mobile security features is available to Jason?

Block message copying and the downloads

Lindy leads an internal communications team.Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.Which initiative should Lindy proceed with to drive behavioral change?

Work closely with the executive team, and have them mandate public channel usage.

Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.

Work closely with the executive team, and have them mandate public channel usage.

Encourage executives to model this behavior and communicate in public channels themselves.

Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.

Jose works at Globex and is a Slack administrator and Champion.He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Ask the question, and if they are still unable to find the answer, post their own question in a public #help channel, where Jose and his team will respond in thread.

Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

Post their question on their behalf in a public #help channel and respond in thread.

Respond to each employee via direct message with the answer to their question.

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.Large Inc.'s Human Resources (HR) director is looking to streamline how they.1. Share department-specific policies, and2. Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.Each department has its own separate Enterprise Grid workspaces. For example, Sales hiring managers belong to the Sales workspace and are unlikely to be members of the other workspaces.How should the HR director use Slack for this use case?(Select the best answer.)

Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.

Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.

Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.

Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.

Create a separate hiring manager group direct messages (group OMs) for each Department.

You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.What is the most efficient way for the CPO to accomplish this?(Select the best answer.)

Record a Slack Clip in an org-wide announcements channel to screen-share, and present the new product release.

Record a demo outside of Slack and import the file into a multi-workspace channel

Start a Huddle in an org-wide announcements channel to screen-share, and present the new product release.

Create a public channel in the Product & Engineering workspace for everyone to join and share the new product release announcement in channel.

You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.What should you ask the member to do?(Select the best answer.)

Post the question in a channel related to the project.

Start a group direct message (DM) with project team members who may know the answer to the member's question.

Start a direct message (DM the project team members individually to see if they know the answer.

Delete the message, and direct the member to the whelp channel.

Post the question in a channel related to the project.

You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.What is the most efficient way for you to gather this information?(Select the best answer.)

Export the data using the Export Data tab in the org administration dashboard.

Gather the data from the Manage Members section of each workspace's administration dashboard.

Open a ticket with Slack's Customer Experience team to see which guest accounts are active.

Export the data from the Members section of the org analytics dashboard.

Export the data using the Export Data tab in the org administration dashboard.

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.Which options appropriately describe Champions? (Choose all that apply.)

They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

They model best practices, and they can rally the team toward common goals.

They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.

Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.How should Shonda address this request?

Navigate to the 'Customize Slack' page and disable the addition of custom emoji, which will also remove existing custom emoji.

Direct Brian to the 'Customize Slack' page, where he can delete or replace the inappropriate emoji.

Navigate to the 'Customize Slack' page, where Shonda can remove the custom emoji.

Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

Keep up to date on all channel naming conventions to accurately process requests.

Create a process for channel requests.

Keep up to date on all channel naming conventions to accurately process requests.

Prepare for a decrease in workload since channel requests will need to be processed less frequently.

Create a process for channel requests.

Appoint other members of their workspace to help with the workload.

Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.What type of workspace access would be most suitable for Preethi?

Single-channel Guest with deactivation time in six months

Member with no deactivation time

Single-channel Guest with deactivation time in six months

Member with deactivation time in six months

Multi-channel Guest with deactivation time in six months

The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.The marketing director has the following needs:There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.The 10 team members are the only ones attending the planning meeting.The 10 team members need to be notified before the meeting.Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?

Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meting.

Send a separate direct message to each of the 10 team members notifying them of the change.

Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meting.

Post a message to #marketing-discussion, without notifying anyone.

Use @here and @channel to notify the entire channel of the change.

What are the main benefits of Workflow Builder? (Choose all that apply.)

Templates are available for download.

Developers and engineers can easily automate efficiencies in their development.

It supports integration with various third-party apps for easy data transfer between services.

Non-developers can easily automate business processes.

Templates are available for download.

Developers and engineers can easily automate efficiencies in their development.

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.As an Admin, what should you do to set them up for success? (Choose all that apply.)

Streamline an incident management workflow.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Allow everyone on the Customer Support team to approve and install the apps they need.

Approve and install apps to integrate their support tools with Slack.

Streamline an incident management workflow.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.

Nicole manages the global onboarding for new hires at her company.Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to 'How to use Slack' guides.

Create a 'How to use Slack guide' and post it in all of the team-specific channels so that the new hires see it.

Create a custom Slackbot response that welcomes teammates to channels when the words 'new hire' are used in Slack.

Email a 'How to use Slack guide' to new hires before they start.

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to 'How to use Slack' guides.

Which of the following scenarios would best justify creating a channel in your company's existing workspace, rather than starting a direct message?

When a few question need to be answered quickly

When you need to confirm meeting times

When there is a new line of business at your company

When a few question need to be answered quickly

When you need to let your manager know you are not feeling well

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.What should Chandler do next?

Continue using the group DM, and invite the new members to it.

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

Continue using the group DM, and invite the new members to it.

Start a new group DM with only the new members of the team.

Convert the group DM to a private channel, and then invite the new members.

Paul leads an accounting team and is implementing a new expense reporting system.He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.Which of the following would help him achieve his goal?

Create a private channel called #expense-system-updates with all employees added.

Create a new public workspace called 'Expenses' with access granted to all employees.

Create a private channel called #expense-system-updates with all employees added.

Create a new invite-only workspace called 'Expenses.'

Create a public announce-only channel for the expense system.

You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.What should you do?(Select the best answer.)

Enable employees to sign up for the workspace using the company's email domain.

Allow all workspace members to invite new members.

Invite all employees to the workspace by entering their email addresses in the invite

Direct your employers to access Slack through your identity provider (IdP). flow from the workspace settings page.

Enable employees to sign up for the workspace using the company's email domain.

You're an Org Owner at a company that doesn't allow members to manage anySlack Connect permissions. A member reaches out to you with a concern they sent a Slack Connect channel invitation to the wrong external company.Unfortunately, the company the invitation was sent to has custom approval settings at your organization, so the invitation was approved automatically. Your member is not sure whether members from the company they accidentally invited will gain access to sensitive information if they accept the channel invitation and needs your advice on how to proceed.What should you tell the requestor?(Select the best answer.)

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

The requestor can choose how much channel history will be visible when the external * organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Channel history will not be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to revoke the channel invitation if it has not been accepted yet.

All channel history will be visible when the external organization accepts the invitation. You can also offer to show them how to revoke the channel invitation if it has not been accepted yet.

Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.As a Slack admin, what is the first thing you should do?(Select the best answer.)

Search the Slack App Directory for an existing Slack app that supports the online tool.

Set up an automatic email forwarding process outside of Slack to send the reports into Slack.

Gather a team to begin developing a custom Slack app.

Create a workflow using an incoming webhook once tie report is generated in the

Search the Slack App Directory for an existing Slack app that supports the online tool.

You're an Org Owner on your organizations slack enterprise grid instance an employee recently quit and there's a concern that the employee exported sensitive information prior to leaving. the security team know what this former employee may have accessedWhat should you do?(Select the best answer.)

Export the former employee's access logs from the admin dashboard.

Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.

Use the member analytics dashboard to confirm the former employee's account activity.

Export the former employee's access logs from the admin dashboard.

Access your security information and event management (SIEM) fool to view actions logged by the former employee.

You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In preparation for a new product launch, SealBox partners with an advertising agenoy, Ad Heroes Inc, You create a Slack Connect channel and share it with Ad Heroes' Slack workspace.The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel Is disconnected.What will happen once the channel is disconnected?(Select the best answer.)

The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

All organizations will retain full access to the channel's history and can continue to use its normal.

Ad Heroes will retain full control over the channel's history and can continue to post messages and files in it as normal.

Ad Heroes will keep an archived version of the channel, but only files posted by Ad Heroes' workspace members will be visible in the channel.

The channel will be archived on Ad Heroes' workspace, but all messages and files shared by both organizations will remain accessible.

You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.Which action should you take first before creating a new workspace?(Select the best answer.)

Confirm the channel naming conventions they might use.

Identify the tools the project team plans to use to track their progress.

Ensure you have an available resource to serve as a Workspace Admin.

Determine if the project team is using Slack workflow's automate processes.

You're a Workspace Admin at a real estate technology company. Your HR team asks you to simplify how new hires request access to the tools they need.This onboarding step is currently done manually. Every week, the HR team sends individual emails to each new employee with guidance on how to request access to different tools. Employees are then required to follow up in an email to the IT support team, sometimes requiring back and forth dialogue, until your IT team has the required information to complete each request.Given all new hires have access to Slack pre-onboarding, which two Slack features would you recommend to improve these processes?(Select the TWO best answers.)

Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.

Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

Use Workflow Builder to automatically send instructions on how to request access to new tools when new employees join the default #general channel.

Invite each new employee as a Single-Channel Guest before they join, to give them more advance time to submit tool access requests.

Use Workflow Builder to automatically post instructions on how to request access to new tools in the default #general channel once per week.

Use Workflow Builder to create a form for tool access requests, to simplify data collection and reduce wasted time going back and forth in email.

Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack.Currently:* The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace.* The sales team has two workspaces, 'The Greatest Sales Team' and 'More Deals More Money, each with a few dozen channels and thousands of messages.What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization?(Select the best answer.)

Consolidate 'More Deals More Money and 'The Greatest Sales Team, and then rename the workspace as 'Sales.' Then, update the URL to align with your o rename the organization's branding. Leave the marketing workspace as-is.

Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to 'Marketing and Sales.' Archive the two sales workspaces.

Delete the two sales workspaces and create a new workspace called 'Kales* since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.

Consolidate 'More Deals More Money and 'The Greatest Sales Team, and then rename the workspace as 'Sales.' Then, update the URL to align with your o rename the organization's branding. Leave the marketing workspace as-is.

Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace

Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region?(Select the best answer.)

Messages, files, data used for analytics, snippets and posts

Messages, files, snippets, workspaces and channel membership information

Messages, files, snippets, posts and files

Messages, files, snippets, posts and member profiles

Messages, files, data used for analytics, snippets and posts

Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base.Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)

They can deactivate users automatically from their Idp

Users only need to remember one set of credentials for all the applications they use.

They can deactivate users automatically from their Idp

Users only need to remember one set of credentials for all the applications they use.

They can sync custom profile fields to obtain more useful analytics about emplorees Slack usage.

They do not have to pre-provision any users, employees will automatically create an account when they attempt to log in for the first time.

They can pre-provision Multi-Channel and Single-Channel Guests to their workspace

You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and you want have more control with external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.What is the easiest and most efficient way to go about adding users to the new workspace?(Select the best answer.)

Sync all current and future users to the workspace using identity provider (IdP) groups.

Make the workspace a default workspace for all current and future users.

Use an org-wide default channel to introduce the new workspace and it's purpose. Ask all users who are currently using Slack Connect to join the workspace.

Use the workspace's admin dashboard to add all users within your organization.

Sync all current and future users to the workspace using identity provider (IdP) groups.

Slack business+ plan and currently authenticates users via username and password.Your company uses Google Workspace (formerly G Suite) for its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).How would you configure Slack to satisfy these requirements?(Select the best answer.)

Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.

Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.

Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule-based access.

Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.

Which Slack plans(s) support the Legal Holds feature?

Free, Pro, Business+ and Enterprise Grid

Pro, Business+ and Enterprise Grid

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.The requirements:* Users want to be able to access their old messages and integrate Slack with their calendars.* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.* Field representatives need to be able to access Slack securely on their company-owned mobile devices.Based on the requirements, what should you recommend?(Select the best answer.)

Move to the Slack Business+ plan.

Stay with the Slack Free plan for another year.

Move to the Slack Business+ plan.

Move to the Slack Enterprise Grid plan.

You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.What are two actions you should take?(Select the TWO best answers.)

Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.

Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.

Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team.

Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model.

Create an implementation and project plan with an Enterprise Grid design focused on a multi-workspace business unit model.

Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today.

Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

Salesforce Certified Slack Administrator Practice Test 2

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.

They may need to reference the history in the future.

Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

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Salesforce Certified Slack Administrator Practice Test 2

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