You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.What recommendation should you make to prevent this from happening in the future?(Select the best answer.)

Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.

Integrate with an Discovery solution using Slack's Discovery API.

Use the Admin APIs to create a custom script to flag credit card numbers.

Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.

Use Workflow Builder to allow people to report policy violations.

You're a Slack Org Owner at Acme Inc, Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.What should you do?(Select the best answer.)

Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.

Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.

Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees

Create a process to request public channel creation through Sack admins.

Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?(Select the best answer.)

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

Manually delete the departing Workspace Admin from your organization's IP.

Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.What is the best action to ensure these communications are seen in each current and future workspace?(Select the best answer.)

Create an org-wide channel dedicated to company trainings.

Create a multi-workspace channel for training that exists in each workspace. C Have each Workspace Admin post in the correct public training channel.

Create a Slack Connect channel dedicated to company trainings.

Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate.You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.Why is the new hire unable to join your workspace?(Select the best answer.)

The workspace requires approval from the external partner for new members to join.

The Workspace Admin must add the new hire as a Single Channel Guest to the workspace.

The workspace requires approval from the external partner for new members to join.

The workspace requires the new member to request to join.

The workspace requires an invitation from the Workspace Admin to join

What are two benefits of creating user groups for your workspace?(Select the TWO best answers.)

Notifies a group of members who often need to be notified at once. For examole:@managers

Sets channel management permissions at the workspace level.

Notifies a group of members who often need to be notified at once. For examole:@managers

Sets channel management permissions at the workspace level.

Sets permissions on who can view your workspace analytics

Assigns default channels to users when they start working at the company.

Assigns default Slack app integrations to users when they start working at the Company.

You're a Slack Workspace Owner responsible for setting up an app-approval process.In order to set up this process, which two actions are recommended?(Select the TWO best answers.)

Turn on app approval so members can only install apps that have been pre-approved.

Send all notifications to a specific channel that includes all app managers for app Approval.

Instruct app requestors to post a business justification in #help-admins when requesting apps.

Restrict apps that aren't already used by your organization.

Send all app approval requests to app managers in a Slackbot message.

Turn on app approval so members can only install apps that have been pre-approved.

Send all notifications to a specific channel that includes all app managers for app Approval.

You're a Support Agent on the admin team for your organizations Slack Enterprise Grid workspace.You receive a service request from one of your employees to add 15 new members from a single external company to slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.How should you respond to the service request?(Select the best answer.)

Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.

Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.

Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAME single sign-on (SS0).

Advise the employee to set up a separate Slack workspace that is jointly owed by both organizations.

When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience?(Select the best answer.)

They'll be immediately logged out and be required to authenticate their identity using sso before logging back in.

They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate $50

They'll be immediately logged out and be required to authenticate their identity using sso before logging back in.

They'll receive a notification from their SO provider and be logged out immediately from the Slack workspace.

They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SO provider.

Your organization is on the Slack Enterprise Grid plan.Which action can be performed by an Org Owner but not a Workspace Owner?(Select the best answer.)

Manage single sign-on (SSO) settings.

Set message retention policies.

Manage single sign-on (SSO) settings.

You're a Workspace Owner for an financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.which file retention setting should you enable for your workspace? (Select the best answer.)

Keep all files, including deleted files

Keep all files, including deleted files, for a set number of days

Keep all files, including all file versions

Keep all files, only for a set number of days

You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a 'just-in-time* process.At your last company you saw the benefits of connecting identity provider (IdP) groups to Slack.Which two aspects of IP group mapping will benefit your current organization?(Select the TWO best answers.)

It will enable automatic additions of members in an IdP group to channels within your organization.

It will enable automatic additions and removals of members in an id group to workspaces within your organization.

It will enable automatic additions of members in an IdP group to channels within your organization.

It will enable automatic additions and removals of members in an id group to workspaces within your organization.

It will enable automatic additions and removals of members in an IdP group to Slask Connect channels within your organization.

It will enable member provisioning as a required step for all Org Owners,

It will enable automatic approvals and authentications of integrations within your organization

You're an Org Owner at a 10,000-person company that uses Slack across the organization.In a recent feedback survey, employees have expressed the following frustrations:1. There are too many discreet silos between teams.2. The organization is not very transparent.3. It is difficult to locate important information.In developing a plan to address these concerns, IT leadership asks you to provide metrics that can be tracked over the course of the next year to help measure progress towards increasing transparency.What type of data would you recommend the team track?(Select the best answer.)

Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

Number of weekly active members (i.e., active in the last 7 days)

Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

Number of multi-workspace channels across the organization

Percentage of message engagement in org-wide announcements channels in the last six months

You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users and user groups.Which is the most important step when setting up your workspaces?(Select the best answer.)

Identify an appropriate set of Workspace Owners and Admins for each workspace

Minimize the number of multi-workspace channels to administer.

Take into account the cultural dynamics within the company.

Ensure users can frequently and easily switch between workspaces througt out the day.

Identify an appropriate set of Workspace Owners and Admins for each workspace

You're an Org Admin for a global organization operating in multiple time zones. in your org-wide #help-slack channel, members are reporting that they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours? (Select the best answer.)

Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,

Enable members to set their profile status to Away whenever they are not online.

Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours,

Enable members to view a recipient's local time within their profile before sending a message.

Enable members to set reminders for themselves to send the message during shared working hours

You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.What is the best way to enable the Google Calendar app for all members of your workspace?(Select the best answer.)

Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.

Direct all users to integrate their Google Calendar app by posting instructions in your #announcements channel and linking to the app's page in the Slack Apps Directory,

Connect Google Calendar to your company's email domain, and enable domain-wide authentication for Google Calendar app in Slack to automatically install the app for all users.

Pre-approve the Google Calendar integration so users have the option to easily enable their own calendar apps.

Use the Admin API to automate approvals for Google Calendar app requests

You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in.What should you do to ensure new users automatically join these channels?(Select the best answer.)

Add important channels to your workspace's default channels.

Create a workflow that sends a welcome message promoting the most important channels within your company to new users.

Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.

Train managers to add their new hires to the important channels as part of the new employee onboarding process.

Add important channels to your workspace's default channels.

Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp, Stack Connect direct messages (DMs) are disabled at this time, Given this, your Chief information Officer (CIO) wants to know whether your organizations users can communicate with external users from Beta Corp using Slack Connect Dis.What should you tell the CIO?(Select the best answer.)

Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect Dis are disabled.

Alpha Corp users can DM any Beta Corp users that are in the same slack Connect channels as they are.

Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.

Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect Dis are disabled.

Workspace Admins can give access to specific Alpha Corp users to DIM with Beta corp

Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees as well as other employees potentially visiting LA from out of town to discuss events, meetups and possible volunteer opportunities.What is the best way to facilitate this conversation?(Select the best answer.)

Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA Region

Create a group direct message (OM) with the 10 employees in the LA region.

Create a Stack Connect channel with the 10 people aligned to the LA region.

Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region.

Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA Region

You're an Org Primary Owner on your company's Slack's Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief information Officer (CIO) is keen on keeping all members of the organization informed about new slack features on an ongoing basis.How can you ensure all members are receiving ongoing enablement on new Slack features?Select the best answer.)

Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

Advise Workspace Admins to direct all members to Slack's website to review new features.

Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

Direct members to a whelp-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for SlackWhich feature should you leverage to meet these regulatory requirements(Select the best answer.)

Enterprise Key Management (EKM)

You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existingSlack workspaces, or create a new workspace in your Slack Enterprise Grid Org.You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.What should you consider first when deciding if you need a new workspace?(Select the best answer.)

The data retention needs of the new business unit for files and messages.

The number of multi-workspace channels you think the new business unit will need when collaborating across the org.

The new business unit's preference to communicate in direct messages (DMS) and private channels to preserve confidentiality.

The data retention needs of the new business unit for files and messages.

The new business unit's app approval requirements.

You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?(Select the best answer.)

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

Deactivate the departing Workspace Admin from all Enterprise Grid workspaces from each workspace's Manage Members page.

Deactivate the Workspace Admin's account in the Id, and automatically sync deactivated members from your organization's Id.

Manually delete the departing Workspace Admin from your organization's IP.

Request an Org Owner deactivate the departing Workspace Admin from the Org Admin dashboard.

You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance. You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.What is the reason for this?(Select the best answer.)

The Slack Connect channel may have a different name In the partner organization's workspace.

The employee of the partner organization is not a member of the Slack Connect channel.

The Slack Connect channel is private In the partner organization's workspace, so the employee cannot search for it.

The employee of the partner organization does not have posting permissions in the channel.

The Slack Connect channel may have a different name In the partner organization's workspace.

As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.You'll manage this external collaboration using guests or Slack Connect.What is the best method for managing this collaboration?

Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.

Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.

Provide the communications agency with guest accounts so that you can block file uploads downloads for this work.

What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?(Select the TWO best answers.)

It gives organizations more control over their security policies, including password format requirements.

It allows employees to use the same login credentials they already use for other applications.

It gives organizations more control over their security policies, including password format requirements.

It replaces the need for your admins to have to set up an identity provider (IdP) for Slack.

It is a standard security feature that is available on all of Slack's paid plans.

It allows employees to use the same login credentials they already use for other applications.

It allows your organization to control the encryption keys to your users' data within Slack.

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.Which TWO steps should you take to allow the customer support team to create the workflow?

Enable Workflow Builder and webhooks in Workflow Builder

Add a Workflow creation policy to allow 'Everyone, except Guests' to create workflows in your EnterpriseGrid.

Add members of the customer support team as App Managers under workspace App Management settings.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

Enable channel email addresses to forward support emails to their dedicated channel.

Enable Workflow Builder and webhooks in Workflow Builder

Add a Workflow creation policy to allow 'Everyone, except Guests' to create workflows in your EnterpriseGrid.

You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.What action should you take to make this change?(Select the best answer)

Lock guest invitations from the org admin dashboard.

Lock guest invitations from each workspace's setting page.

Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.

Notify users that guest Invitations must be submitted at the org level In the announcements channel.

Lock guest invitations from the org admin dashboard.

You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.What is the most efficient way to set up students as full members and faculty members as Workspace Admins?(Select the best answer.)

Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group .. bulk to Workspace Admins.

Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.

Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group .. bulk to Workspace Admins.

Use 'Just-in-time' provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.

Use either \Just-in-time' or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.Will it be possible for you to recover the data?(Select the best answer.)You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.Will it be possible for you to recover the data? (Select the best answer.)

No, because customer data is removed immediately upon expiration of message retention. Slack and deletes all information from production systems at that time.

Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.

Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.

No, because this company is in a territory affected by GDPR. Slack Is legally not allowed to provide this data after the retention date has passed.

No, because customer data is removed immediately upon expiration of message retention. Slack and deletes all information from production systems at that time.

As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower rates of Slack adoption and usage.What is the best solution to maintain security and ensure a positive mobile user experience?

Allow users to set their own mobile session duration.

Log all users out of mobile anytime your organization experiences a security threat.

Set a mobile session duration of 2 weeks for all mobile devices.

Allow all users to remain logged in infinitely.

In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.

Your delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

Your pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.

You need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.

You are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.

Your environmental services company plans to launch Slack to all employees In a single day and sunset its former communication platform.

You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.What is the best way to do this?(Select the best answer.)

Use the Discovery API to export all messages and files from the channel.

Use the Audit Logs API to monitor and report on all messages and files from the channel.

Use Slack's Import/Export Data tool to export all messages from the channel, and then manually download the files.

Use the Discovery API to export messages and files from the channel that were sent by your company. Then ask the partners in the Slack Connect channel to do the same

You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.What should you do to manage this process?(Select the best answer.)

Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).

Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.

Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).

Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.

Turn off the workspace request process, and require users to direct message (DM) their workspace admin

Salesforce Certified Slack Administrator Practice Test 3

You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.

What guidance would you include in your communication?

(Select the best answer.)

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Salesforce Certified Slack Administrator Practice Test 3

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Salesforce Certified Slack Administrator Practice Tests

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