You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.What is the best option for moving Tidepool's channels? (Select the best answer.)

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

Create new channels in Hurricane's workspace to mirror the channels in Tidepool's workspace.

Use the Move Channels page in the admin dashboard to move channels to Hurricane's workspace.

Export all public channels from Tidepool's Pro workspace, then import them into Hurricane's Business workspace.

Copy all of Tidepool's channels into Hurricane's workspace using Copy Channels on the Channel Management page.

You re a Workspace Owner and you just launched Slack across your entire organization. You look at the percentage of messages viewed in public channels versus in private channels and direct messages (DMs), and notice that most communication is happening in DMs.Which two actions should you take to promote the usage of channels? (Select the TWO best answers.)

Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

Ask your Slack Champions to model the behavior, and encourage others to post in channel.

Turn off the ability for users to create channels, so they can collaborate only in the exist.ng channels.

Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

Send a company-wide email asking members to use Slack channels for collaboration.

Ask your Slack Champions to model the behavior, and encourage others to post in channel.

Create the default channels, so that employees have more options in the channels they can use for collaboration.

You're an Org Admin for an organization with sales associates who travel the globe selling products One of the risks of having so many associates traveling is That corporate mobile devices are sometimes lost or stolen You need to ensure that your associates are available to communicate on Slack via their mobile devices, but you also need to make sure that internal organization information on the mobile devices is as secure as possible.What is the best option to increase the likelihood of keeping information on mobile devices secure even if the device is lost or stolen?

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.

Require users to sign out of Slack on their mobile device when its not in use.

Require mobile devices to have a passcode.

Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.

Do not allow Slack app download on corporate mobile dev ccs.

You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication toolsWhat is the first step you should take to ensure that communications remain compliant for your company9 (Select the best answer.)

Meet with your compliance and legal teams to set policies for Slack at your company.

Promote a member of your compliance team to Org Owner.

Implement a 24-hour retention policy in Slack to ensure that sensitive communications arc removed within a day.

Implement eDiscovery within Slack to ensure that all communications arc archived.

You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?

Create new account channels and share them with the respective customers using Slack Connect.

Invite the customers la the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.

Create new account channels and share them with the respective customers using Slack Connect.

Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year

Create a new free Slack workspace, and invite the sales team and the customer care teams as full members.

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace.How should you advise the HR Director use Slack for this use case?(Select the best answer.)

Create a private channel in the HR workspace, and add all hiring managers in the organization

Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.

Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Create a private channel in the HR workspace, and add all hiring managers in the organization

Create a public channel in the HR workspace, and add all hiring managers in the organization.

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?

Channel members need to share sensitive files which should not be accessible by the wider workspace.

Members of the workspace do not wish to be notified of new content in the channel.

Channel membership is low; in the single digits

Several members in the channel arc also communicating by direct message (DM).

Channel members need to share sensitive files which should not be accessible by the wider workspace.

You re a Workspace Owner on a Slack Business+ plan. Your organization is planning to expand Slack usage to the entire company of 4,000 people. Your security team wants to make sure the Slack workspace is restricted to employees who are assigned a company email address.What is the most secure option for onboarding all 4,000 users into Slack?(Select (be best answer.)

Integrate with a SAML-based identity provider (IdP) and SCIM API connector so that you can pre-provision members to the workspace.

Enable email signup so that those with an approved company email address can join by clicking your workspace's sign-up link or entering their email on the sign in page.

Turn on Just in Time (JIT) provisioning and distribute an invite I irk that will allow those with the link to join the workspace.

Enable admins to invite their departments into the workspace so that new members arc automatically added to the correct channels

You re an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees. It has been a few days since you activated EMM, and you start receiving reports that users are being signed out of Slack unexpectedly.What is the most likely cause of the sign out?

The members did not set up EMM within the 72 hour window.

The users need to update their device operating systems.

The members did not set up EMM within the 72 hour window.

EMM requires users to sign in every 72 hours to ensure compliance

When activating EMM, you did not enable Keep users signed in

You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility. In which situation would a private channel best suit the needs of the teams involved?

A team of human resources members and hiring team members need to have an ongoing discussion regarding an open role, including discussion of rote requirements, compensation, and candidate information.

A team within your organization has announced that they're kicking off a new project and will need a channel to collaborate.

A cross functional team would like to explore new ideas for providing customer value on a new product line.

Your organization is globally distributed and would Iike to create a channel specific to events occurring at your organizations headquarters location.

Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.As an IT manager you understand that Slack has a number of out-of-the-box features that can help manage how mobile devices are used without enabling EMMWhich two features are included in Slack's native mobile controls on the Enterprise Grid?(Select the TWO best answers.)

Block file downloads and copying on mobile devices.

Jailbreak or root detection for mobile devices.

Block file downloads and copying on mobile devices.

Domain allow list to limit mobile access to corporate workspaces only

Remotely erase data In the case of stolen mobile devices.

identity provider (idP) group management for mobile devices.

Jailbreak or root detection for mobile devices.

As the Org Admin of a large corporation you've recently received an influx of requests from external people your org is connected with via Slack Connect to obtain information you need to resolve these requests, you navigate to the External People Management dashboard.Which TWO actions can you take within this dashboard7Choose 2 answers

view all Slack Connect invitations

view all external people connected to your org and the slack connect channels they belong to

Remove external members from slack Connect channels when they were invited with 'Can only post' permissions

Remove external members from Slack Connect channels when they were invited with 'Can post & invite'' permissions

view all Slack Connect invitations

Approve or deny Slack Connect requests

view all external people connected to your org and the slack connect channels they belong to

You're a Workspace Owner at Acme Inc. You notice that the #help-benefits channel receives a large number of off-topic requests related to payroll. This creates noise and confusion in the channel.In which two ways can you help address this issue?Choose 2 answers

Work with the benefits team to set a dear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.

Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

Work with the benefits team to help them respond to each individual payroll-related request with a gentle reminder that this channel is for benefits questions only.

Work with the benefits team to set a dear channel topic, and pin a post that includes the scope of requests/questions that belong in #help-benefits.

Use the share feature in Slack to notify the payroll team of each request that has been posted in the #help-benefits channel via direct message (DM).

Encourage channel owner(s) from the benefits team to add members of the payroll team to help benefits to respond to each payroll request.

Encourage the payroll team to create their own public #help channel in Slack so employees have a place to go with their questions and requests.

What is true when public file sharing is enabled?

Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).

Your organization s file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.

File upload permissions to Slack Connect channels can't be restricted.

In a public channel, only admins can create an external link for a file.

You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.What should you recommend?

Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.

stay on the Slack Pro plan, and enable domain claiming.

Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).

Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.

Ask your Org Owner to enable two-factor authentication (2FA).

You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid.In which situation would it be most appropriate to revoke the key?

When sensitive information is placed in the incorrect channel and shared with other users.

When a Multi-Channel Guest is Invited into one of the company s workspaces.

When working with contractors in a Slack Connect channel.

When sensitive information is placed in the incorrect channel and shared with other users.

Which plan(s) support(s) customizable message and file retention features?

Pro, Business+ and Enterprise Grid

Free, Pro, Business+ and Enterprise Grid

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. After working with Slack Professional Services to consolidate these workspaces, your leadership team has decided that all future workspace requests should only be approved if they meet specific requirements. You need to create a process that will most efficiently allow for new workspace requests and approvals.What should you do?

Create a workflow in the #help-admins channel that requires users to provide justification for their request.

Enable workspace creation requests via Org Settings.

Post the requirements in the #general channel so that your members can see them.

Inform users that if they want a new workspace they should reach out to you via direct message (DM).

Create a workflow in the #help-admins channel that requires users to provide justification for their request.

You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.Which step should you take to eliminate inappropriate messages from this user moving forward?

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

Disconnect all shared connection points with the offensive user's organization using the Connections menu.

Remove the user from all of their channels in bulk using the External People menu.

Mute the offensive user in each of the channels where they have membership using the channel Settings menu.

Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day.What should you do to enable this activity?

Use an Admin API to manage and approve apps automatically.

Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.

Use an Admin API to manage and approve apps automatically.

Turn on ape approvals, and have users individually request to install each app.

Pre approve dally productivity apps, and restrict apps that are not commonly used.

You are Workspace Admin of a small but fast-growing organization on Slack's free plan. You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.Which Slack feature and plan will suite this need?

SAML single sign-on (SSO) and identity provider (idP) groups on the Slack Business+ plan

Google workspace single sign-on (SSO) and user groups on the Slack pro plan

Mandatory two-factor authentication (2FA) on the Slack free plan.

Mandatory SAML single sign-on (SSO) and identity provider (Idp) groups on Slack Enterprise Grid

SAML single sign-on (SSO) and identity provider (idP) groups on the Slack Business+ plan

You are a Workspace Admin in your organization's Slack Pro instance. Your colleague notifies you that a user who was recently terminated is still active on Slack and causing a disturbance in the #general channel. Usually employees who are terminated are automatically deprovisioned in Slack through the SCIM API.After investigating, you discover that your identity provider (IdP), Okta, is down. Which immediate steps should you take to address the issue?

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

Change the member's email to a dummy email and perform a force loo out so they will not be able to log back in.

Temporarily make the ^general channel read-only, delete the offensive messages left by the member, and reach out to the member s previous manager asking them to intervene until the issue with Okta is resolved.

Deactivate the member's account in Slack settings, and ask the Human Resources (HR) team to notify you of any other employee updates until Okta is working again.

Ask your IT team and Primary Org Owner to contact both Okta and Slack customer service right away to address the technical issue.

You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?

Review the Slack Connect section of your Slack sidebar.

Review the Slack Connect connections In the org admin dashboard.

Search for Slack Connect channels in the channel management dashboard.

Export the list of Slack Connect channels from the analytics dashboard.

You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace.Which type of access should you recommend for the contractor?

Multi-Channel Guest with access to all relevant project channels

Slack Connect direct message (DM) between the contractor and project lead

Single-Channel Guest with access to one project channel

Full member with access to the marketing workspace

You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.How should you respond to the service request?

Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization car set up a free Slack instance if they are nor already using Slack.

Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).

Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

Your company uses Slack Enterprise Grid. An employee loses an office device that is logged into Slack. What should an Org Admin do to mitigate risk?

Ask the user to log out of the device by clicking End all sessions in their Slack settings.

Deactivate the user in slack, and reactivate them once the device is located-

Sign member out of the Enterprise Grid org by selecting Sign out erf Slack in the admin dashboard.

Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.Which plan(s) fit the requirement?

Pro, business+ and Enterprise Grid

Free, Pro, Business+ and Enterprise Grid

Incident managers at your organization use ServiceNow to prepare, detect, contain, and remediate major incidents What is the benefit of integrating Slack with an app like ServiceNow?

Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.

Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.

InCe9ratin9 an app means you never have to log in to the app natively.

Integrating an app allows you to bypass security settings since they're not applicable in Slack.

You're an Org Admin for your university's Slack Enterprise Grid organization. While faculty and returning students have been trained on Slack and are considered mature users, you want to ensure that incoming students are adopting Slack.What is the best option to measure adoption analytics for the incoming students one month into the school year?

Refer to the average number of days users were active within the last month.

Refer to the total number of messages sent in direct messages (DMs).

Refer to the total number of channels and workspaces incoming students haw joined one month into the school year.

Refer to the average number of days users were active within the last month.

Refer to the number of workspaces incoming students have created one month into the school year.

You're the Primary Org Owner at a company with a large Slack Enterprise Grid org comprised of 10 workspaces. Each of these workspaces represents one of the company's individual business units. As the Primary Org Owner, you're focused on the administration of Slack rather than the business operations of each of the 10 units. Each business unit uses Slack differently.How should you delegate responsibilities to best reflect the company's operating model?

Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.

Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests

Create a multi-workspace channel for selected members to manage all admin requests for the organization.

Delegate an org Owner from each business to handle everyday tasks, such as member requests.

You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so.What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?

Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.

Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.

Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.

Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.

Designate one admin per channel to monitor and report sensitive data to the compliance team.

As a Workspace Admin, you've been tasked with launching Stack at your company. You need to provide resources for beginners to learn more about Slack on their own What are the two best ways you can help your coworkers access relevant Slack learning materials?Choose 2 answers

Ask members to review the 'Slack tutorials' section of the Help Center.

Guide members to the Slack resources library on slack.com.

Ask members to review the 'Slack tutorials' section of the Help Center.

Guide members to the Slack resources library on slack.com.

Ask members to complete the Slack certified Admin program.

Invite members to watch the on-demand How to launch Slack at your organization' webinar.

Use the /feedback command or email feedback@slack.com to submit a support request to Slack.

You previously built a workflow using Workflow Builder that shares onboarding information with new project team members when they join the project channel.Recently, the project took a major pivot and the scope, timeline and team are all going through many changes. Much of the information In your onboarding workflow is now out-of-date.How do you ensure new team members receive the right information?

Unpublish your workflow, modify the workflow steps and republish your workflow.

Download the workflow file, edit the JSON file and import the updated workflow file.

add a new step to your workflow' calling out what has changed since the previous iteration.

Delete your workflow and create a new workflow with the updated project information.

You're a Workspace Primary Owner for a Slack Pro workspace owned by your company. App requests from users are becoming overwhelming, so you decide to create an app approval process that collects necessary information to assist your IT team in making app approval decisions.Which two Questions should you ask of the requestor during the app approval process?Choose 2 answers

Does the app require a license?

What is the urgency level for the app request?

Does the app support Data loss Prevention (DLP)?

Are competitors using the requested app'

Does the app support Enterprise Key Management (EKM)?

Does the app require a license?

What is the urgency level for the app request?

Your team is planning to upgrade from the Pro plan to the Business+ plan. The current implementation team, including admins, is working on drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade. As an admin, you're most concerned with how this statement can support end users.What is the strongest benefit a vision statement provides for end users?

A user will understand the purpose of using Slack for their work in a new shared way.

A user will learn several Slack channels they should join.

A user will be able to describe their permissions compared to admin permissions.

A user will know about newly released features.

Salesforce Certified Slack Administrator Practice Test 5

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

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Salesforce Certified Slack Administrator Practice Test 5

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