HRCI SPHR Practice Test - Questions Answers, Page 53
List of questions
Question 521
Roberta's company routinely tests all employees for illegal drug usage. Juan is refusing to participate in the drug test because he is an employee with a physical impairment that substantially limits his major life activities. Juan insists that the drug testing is a violation of the ADA's restrictions on medical examinations. Does the ADA prohibit illegal drug testing?
Question 522
Wine Cellar Barrels recently became aware of several negative reviews online related to the company's customer service. Management has tasked HR with designing a strategic training initiative to address the interpersonal skills of the call center staff. HR's first step should be which of the following?
Question 523
Which of the following types of evaluations are designed to identify what the participants want, know, and need?
Question 524
Task identity, task significance, and feedback are all examples of what?
Question 525
Participants in a training program are asked to log in to a website at their convenience, watch a video lecture, and take a quiz. This is an example of which of the following types of training?
Question 526
Which of the following diagrams is also known as fishbone diagram?
Question 527
Which performance appraisal method would be used most effectively in a large, geographically dispersed organization with many similar jobs?
Question 528
Which of the following statements is most true about rater bias?
Question 529
Which of the following is conducted to determine what is required to solve a problem?
Question 530
Mentoring involves which of the following?
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