HRCI SPHR Practice Test - Questions Answers, Page 53

List of questions
Question 521

Roberta's company routinely tests all employees for illegal drug usage. Juan is refusing to participate in the drug test because he is an employee with a physical impairment that substantially limits his major life activities. Juan insists that the drug testing is a violation of the ADA's restrictions on medical examinations. Does the ADA prohibit illegal drug testing?
Question 522

Wine Cellar Barrels recently became aware of several negative reviews online related to the company's customer service. Management has tasked HR with designing a strategic training initiative to address the interpersonal skills of the call center staff. HR's first step should be which of the following?
Question 523

Which of the following types of evaluations are designed to identify what the participants want, know, and need?
Question 524

Task identity, task significance, and feedback are all examples of what?
Question 525

Participants in a training program are asked to log in to a website at their convenience, watch a video lecture, and take a quiz. This is an example of which of the following types of training?
Question 526

Which of the following diagrams is also known as fishbone diagram?
Question 527

Which performance appraisal method would be used most effectively in a large, geographically dispersed organization with many similar jobs?
Question 528

Which of the following statements is most true about rater bias?
Question 529

Which of the following is conducted to determine what is required to solve a problem?
Question 530

Mentoring involves which of the following?
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