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GAQM CTL-001 Practice Test - Questions Answers

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Features that make work naturally rewarding include competence, self-direction, rewards, and ______________________.

A.

Principle

A.

Principle

Answers
B.

Power

B.

Power

Answers
C.

Purpose

C.

Purpose

Answers
D.

Product

D.

Product

Answers
Suggested answer: C

True or False: It's always a good idea to be an optimist.

A.

True

A.

True

Answers
B.

False

B.

False

Answers
Suggested answer: B

Which of the following is an example of communication?

A.

Two colleagues talking about a project

A.

Two colleagues talking about a project

Answers
B.

A memo from the supervisor

B.

A memo from the supervisor

Answers
C.

A barking dog

C.

A barking dog

Answers
D.

All of the above

D.

All of the above

Answers
Suggested answer: D

Supervisors who work well with most people but find it difficult to handle discipline problems and immature people have which Style Profile?

A.

Style Profile 1-2 (Telling - Selling)

A.

Style Profile 1-2 (Telling - Selling)

Answers
B.

Style Profile 2-3 (Selling - Participating)

B.

Style Profile 2-3 (Selling - Participating)

Answers
C.

Style Profile 3-4 (Participating - Delegating)

C.

Style Profile 3-4 (Participating - Delegating)

Answers
D.

None of the above

D.

None of the above

Answers
Suggested answer: B

Which of the following might be a barrier to communication?

A.

Negative body language

A.

Negative body language

Answers
B.

Being very verbose when articulating your mental notions

B.

Being very verbose when articulating your mental notions

Answers
C.

Speaking in a monotone voice

C.

Speaking in a monotone voice

Answers
D.

All of the above

D.

All of the above

Answers
Suggested answer: D

Emotional intelligence includes our ability to:

A.

Accurately identify emotions in ourselves

A.

Accurately identify emotions in ourselves

Answers
B.

Accurately identify emotions in others

B.

Accurately identify emotions in others

Answers
C.

Understand and manage emotions

C.

Understand and manage emotions

Answers
D.

All of the above

D.

All of the above

Answers
Suggested answer: D

Self-leadership is a method for:

A.

Directing our own results

A.

Directing our own results

Answers
B.

Directing our employees

B.

Directing our employees

Answers
C.

Choosing a new career

C.

Choosing a new career

Answers
D.

Improving Presentation Skills

D.

Improving Presentation Skills

Answers
Suggested answer: A

The Task Force Team Model is one that:

A.

Has a designated leader but includes sharing of responsibility

A.

Has a designated leader but includes sharing of responsibility

Answers
B.

Manages itself because no one person has authority

B.

Manages itself because no one person has authority

Answers
C.

Comes together for a specific time to work on a specific task

C.

Comes together for a specific time to work on a specific task

Answers
D.

to identify the sequence of events involved in the failure

D.

to identify the sequence of events involved in the failure

Answers
Suggested answer: C

What does the O stand for in the TORI model of team building?

A.

Options

A.

Options

Answers
B.

Organization

B.

Organization

Answers
C.

Openness

C.

Openness

Answers
D.

Opportunity

D.

Opportunity

Answers
Suggested answer: C

Which of the following characteristics are associated with team Storming?

A.

Team members are eager to get going

A.

Team members are eager to get going

Answers
B.

Conflict arises because of differences in how to accomplish goals

B.

Conflict arises because of differences in how to accomplish goals

Answers
C.

Some members may drop out mentally or physically

C.

Some members may drop out mentally or physically

Answers
D.

All of the above

D.

All of the above

Answers
Suggested answer: D
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