GAQM CTL-001 Practice Test - Questions Answers, Page 6
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True or False: Team contracts were popular ten years ago, but they should no longer be used.
True
False
True or False: Trust is an important part of team development.
True
False
True or False: In order for a group of people to be considered a team, they must be in the same physical location.
True
False
True or False: A team can be defined as a group of people working towards a common goal.
True
False
Why might a team fail?
Internal competition
No external support
Poor communication
Any of these reasons
Which of these words means 'the combined effort is greater than its parts?'
Synergy
Interactivity
Interdependence
Stability
Which messages can sometimes imply criticism towards another person?
'I' messages
'You' messages
'We' messages
None of the above
Which of the following is the last step in the (employee development) coaching model?
Asking where the employee thinks they are and where they want to be
Asking the employee's opinion
Asking the employee what steps they will take to get where they want to be
Giving feedback to the employee and asking how they might improve their process
Which of the following is the first stage of the commitment curve?
Informed optimism
Informed pessimism
Uninformed optimism
Uninformed Pessimism
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