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GAQM CTL-001 Practice Test - Questions Answers, Page 7

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Which of the following statements is true about good supervisors?

A.

They avoid acting superior

A.

They avoid acting superior

Answers
B.

They avoid making boastful statements

B.

They avoid making boastful statements

Answers
C.

They never accuse until they know the facts

C.

They never accuse until they know the facts

Answers
D.

All of the above

D.

All of the above

Answers
Suggested answer: D

True or False: Our body language unintentionally reveals how we feel about a person or situation

A.

True

A.

True

Answers
B.

False

B.

False

Answers
Suggested answer: A

Which of the following statements is true?

A.

Conflict is always productive

A.

Conflict is always productive

Answers
B.

Conflict is sometimes productive

B.

Conflict is sometimes productive

Answers
C.

Conflict is never productive

C.

Conflict is never productive

Answers
D.

None of the above (Correct): B

D.

None of the above (Correct): B

Answers
Suggested answer: B

Which of the following is an example of a verbal cue?

A.

Leaning forward, making eye contact, nodding our head

A.

Leaning forward, making eye contact, nodding our head

Answers
B.

Short statements like 'OK,' 'Go on,' or 'Uh-huh'

B.

Short statements like 'OK,' 'Go on,' or 'Uh-huh'

Answers
C.

Paraphrasing or clarifying what the other person has said

C.

Paraphrasing or clarifying what the other person has said

Answers
D.

These are all examples of verbal cues (Correct): B

D.

These are all examples of verbal cues (Correct): B

Answers
Suggested answer: B

Which of the following statements is true?

A.

Left-brained people have the ability to see options at every turn

A.

Left-brained people have the ability to see options at every turn

Answers
B.

Left-brained people see things in a monochromatic, orderly way

B.

Left-brained people see things in a monochromatic, orderly way

Answers
C.

Right-brained people excel at tasking and prioritizing information

C.

Right-brained people excel at tasking and prioritizing information

Answers
D.

Right-brained people only work on one thing at a time

D.

Right-brained people only work on one thing at a time

Answers
Suggested answer: B

A team is...

A.

A group of people working towards a common goal

A.

A group of people working towards a common goal

Answers
B.

A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task

B.

A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task

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C.

Several people who work under the same leader

C.

Several people who work under the same leader

Answers
D.

Any of these configurations

D.

Any of these configurations

Answers
Suggested answer: B

True or False: Ground rules and team contracts will stifle a team's creativity.

A.

True

A.

True

Answers
B.

False

B.

False

Answers
Suggested answer: B

What does the TORI acronym stand for?

A.

A model of team building

A.

A model of team building

Answers
B.

The inventor of teams

B.

The inventor of teams

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C.

The different team player styles

C.

The different team player styles

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D.

The different team leader styles

D.

The different team leader styles

Answers
Suggested answer: A
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