ITIL ITIL-4-DITS Practice Test - Questions Answers, Page 2

Which statement is CORRECT about risk management in digital organizations?

An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.

As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?

An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.

Which is the NST value proposition for the healthcare user market to include in the strategy?

Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

Which is NOT an essential consideration when developing a digital strategy?

An organization has identified three initiatives to support a digital transformation strategy:

Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?

Which statement about metrics is CORRECT?

An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.

Which question BEST supports this objective?