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Google Professional Google Workspace Administrator Practice Test - Questions Answers, Page 2
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Question 11
Employees at your organization frequently and mistakenly delete important emails that they receive from your payroll department The employees have to file support tickets for the IT team to find and restore these emails You must provide an automated solution that minimizes IT overhead and prevents these emails from being permanently deleted from their inboxes What should you do?
Explanation:
Access Admin Console: Go to the Google Admin console and navigate to the 'Reports' section.
Activity Rule Setup: Select 'Manage Rules' and create a new rule.
Define Conditions:
Condition 1: Event equals 'Email Deletion'.
Condition 2: Header address matches the payroll department's email address.
Set Action: Define the action to restore the messages to the inbox.
Schedule the Rule: Set the rule to run every hour.
Test and Monitor: Ensure the rule is working as expected by monitoring the results and making adjustments if necessary.
Create and manage activity rules
Gmail API
Question 12
You are the administrator for a 30.000-user organization. You have multiple Workspace licensing options available to end users in your domain, according to their work responsibilities. A user may be transitioned to a different license type multiple times in a given year. Your organization has a high turnover rate for employees. What is the most efficient way to manage your organization's licensing?
Explanation:
To efficiently manage licensing in an organization with a high turnover rate and multiple license types, the best approach is to create a license assignment rule in the Google Admin console based on directory attributes. This method automates the process of assigning licenses according to the user's role and other directory attributes, ensuring that each user gets the appropriate license type without manual intervention. This approach is scalable and minimizes the administrative overhead associated with frequent changes in user roles and turnover.
Google Workspace Admin Help - Assign, change, or remove a user's license
Google Workspace Admin Help - Set up automated user provisioning to third-party applications
Question 13
Your organization is planning to remove any dependencies on Active Directory (AD) from all Cloud applications they are using You are currently using Google Cloud Directory Sync (GCDS) with on-premises AD as a source to provision user accounts in Google Workspace. Your organization is also using a software-as-a-service (SaaS) human resources information system (HRIS) that offers integration via CSV export and Open API standard.
Additional requirements for the solution include:
* It should not require a subscription to any additional third-party service.
* The process must be automated from beginning to end.
You are tasked with the design and implementation of a solution to address user provisioning with these requirements.
What solution should you implement?
Explanation:
Given the requirements to eliminate dependencies on Active Directory, automate the process, and avoid third-party subscriptions, the best solution is to build an application that will fetch updated data from the HRIS system via its Open API. This application will then use the Directory API to update Google Workspace user accounts accordingly. This approach leverages existing tools (HRIS Open API and Google Directory API), ensures full automation from start to end, and does not require additional subscriptions.
Google Workspace Admin Help - Directory API
Google Workspace Admin Help - Google Cloud Directory Sync overview
Question 14
Multiple users across the organization are experiencing video degradation in Meet video calls. As an administrator, what steps should you take to start troubleshooting?
Explanation:
To troubleshoot video degradation issues in Google Meet, the first step should be to locate the Meet Quality Tool and review the output for issues with quality. This tool provides detailed insights into the performance and quality of Meet calls, including network metrics, device performance, and user feedback. By analyzing this data, administrators can identify specific causes of degradation and take appropriate actions to resolve them.
Google Workspace Admin Help - Use the Google Meet quality tool
Question 15
Your client is a multinational company with a single email domain. The client has compliance requirements and policies that vary by country. You need to configure the environment so that each country has their own administrator and no administrator can manage another country.
What should you do?
Explanation:
Create Organizational Units (OUs):
In the Google Workspace Admin console, go to 'Directory' > 'Organizational units'.
Create separate OUs for each country.
Assign Admin Roles:
Go to 'Admin roles' in the Admin console.
Create custom admin roles with permissions restricted to managing users, groups, and settings within their specific OU.
Ensure that the role does not grant permissions to manage other OUs.
Assign Country-Specific Admins:
Assign the newly created admin roles to the appropriate administrators, ensuring they have control only over their respective country's OU.
Google Workspace Admin Help: Create and manage organizational units
Google Workspace Admin Help: Admin roles
Question 16
In your organization, users have been provisioned with either Google Workspace Enterprise, Google Workspace Business, or no license, depending on their job duties, and the cost of user licenses is paid out of each division's budget. In order to effectively manage the license disposition, team leaders require the ability to look up the type of license that is currently assigned, along with the last logon date, for their direct reports.
You have been tasked with recommending a solution to the Director of IT, and have gathered the following requirements:
Team leaders must be able to retrieve this data on their own (i.e., self-service).
Team leaders are not permitted to have any level of administrative access to the Google Workspace Admin panel.
Team leaders must only be able to look up data for their direct reports.
The data must always be current to within 1 week.
Costs must be mitigated.
What approach should you recommend?
Explanation:
Develop an App Script:
Write an App Script to retrieve user data from the Google Workspace directory, including license type and last login date.
Ensure the script filters data based on the team leader's direct reports.
Create a Google Sheet:
Set up a Google Sheet to display the retrieved data.
Use filter views to restrict the data visible to each team leader, showing only their direct reports.
Automate Data Refresh:
Schedule the App Script to run periodically (e.g., once a week) to ensure the data is up-to-date.
Share with Team Leaders:
Share the Google Sheet with team leaders, ensuring they have view-only access to the relevant filter views.
Google Workspace Admin Help: App Script
Google Workspace Admin Help: Filter views in Google Sheets
Question 17
Your organization recently implemented context-aware access policies for Google Drive to allow users to access Drive only from corporate managed desktops. Unfortunately, some users can still access Drive from non-corporate managed machines. What preliminary checks should you perform to find out why the Context-Aware Access policy is not working as intended? (Choose two.)
Explanation:
To ensure that the Context-Aware Access policy is working correctly, perform the following checks:
Confirm Google Workspace License:
Verify that the user has a Google Workspace Enterprise Plus license. Context-Aware Access is a feature available only to Enterprise Plus customers.
In the Admin console, navigate to Billing > Subscriptions and confirm the license type assigned to the user.
Check Endpoint Verification:
Ensure that Endpoint Verification is installed and active on users' desktops.
Go to the Admin console, navigate to Devices > Endpoint Verification.
Check the list of devices to confirm that Endpoint Verification is installed and reporting the status of users' devices.
Additional Steps:
Ensure that policies are correctly configured and applied to the relevant Organizational Units (OUs).
Verify that the Context-Aware Access policies are correctly set up in Security > Context-Aware Access.
By confirming the correct license and ensuring Endpoint Verification is installed, you can troubleshoot and resolve issues related to Context-Aware Access policy enforcement.
Set up Context-Aware Access
Endpoint Verification overview
Question 18
Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?
Explanation:
Access Admin Console: Log into your Google Workspace Admin Console.
Navigate to Security Settings: Go to Security > Gmail > Safety.
Modify Spoofing Protection: Locate the spoofing protection settings.
Change Delivery Method: Change the setting from quarantining emails to delivering them to inboxes with a custom warning. This way, users can review the emails and determine if they are legitimate while still being alerted to potential issues.
Save Settings: Save the changes to apply the new delivery method.
Google Support: Protect against spoofing & identity deception
Question 19
As the Workspace Administrator, you have been asked to delete a temporary Google Workspace user account in the marketing department. This user has created Drive documents in My Documents that the marketing manager wants to keep after the user is gone and removed from Workspace. The data should be visible only to the marketing manager. As the Workspace Administrator, what should you do to preserve this user's Drive data?
Explanation:
Access Admin Console: Log into your Google Workspace Admin Console.
Navigate to User Management: Go to Directory > Users.
Select the User: Find and select the temporary user account you need to delete.
Initiate Deletion Process: Click on the user to open the account details and select the option to delete the user.
Transfer Data: During the deletion process, you will see an option to transfer data. Select ''Transfer'' in the data in other apps section and enter the marketing manager's email address.
Complete Deletion: Complete the user deletion process. The user's Drive documents will be transferred to the marketing manager's account.
Google Support: Delete a user from your organization
Question 20
As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data. What should you do?
Explanation:
Access Admin Console: Log into your Google Workspace Admin Console.
Navigate to Security Settings: Go to Security > API Controls.
Manage Third-Party App Access: Select 'App Access Control' and then click on 'Manage Third Party App Access'.
Review Authorized Apps: Here you will find a list of third-party apps that have been authorized to access your Google Workspace data.
Evaluate Access: Review the permissions and access scopes of each third-party app to determine if they should continue to have access or need to be restricted.
Google Support: Control which third-party & internal apps access Google Workspace data
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