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Your Scrum Team has been working together for over a dozen Sprints. The Scrum Team consists of 10 members. Each Sprint takes four weeks. As a Scrum Master, you observe that the Developers are hardly collaborating; during the Sprint, members are primarily working on their own items. You also notice that the items on the Sprint Backlog are mostly unrelated. You suspect that the lack of a Sprint Goal might be the cause.

Although you have encouraged the use of a Sprint Goal, both the Product Owner and the Developers have concluded that they are unable to create Sprint Goals based on the wide variety of items on their Product Backlog.

What might explain why this Scrum Team is struggling to craft a Sprint Goal?

(choose all that apply)

A.
Scrum might not be the best framework for the work done by this team.
A.
Scrum might not be the best framework for the work done by this team.
Answers
B.
The Sprints are too long.
B.
The Sprints are too long.
Answers
C.
The Product Owner does not have the mandate to make decisions about items on the Product Backlog nor their ordering.
C.
The Product Owner does not have the mandate to make decisions about items on the Product Backlog nor their ordering.
Answers
D.
The Product Owner is not communicating the Product Goal that they want to achieve in upcoming Sprints.
D.
The Product Owner is not communicating the Product Goal that they want to achieve in upcoming Sprints.
Answers
E.
The Scrum Team is too big.
E.
The Scrum Team is too big.
Answers
Suggested answer: B, D, E

Explanation:

The possible explanations for why this Scrum Team is struggling to craft a Sprint Goal are B, D, and E.

B) The Sprints are too long. A four-week Sprint is the maximum duration allowed by the Scrum Guide, and it may not be suitable for complex and uncertain work that requires frequent feedback and adaptation. A shorter Sprint may help the Scrum Team to focus on a clear and coherent Sprint Goal that aligns with the Product Goal and delivers a valuable Increment.

D) The Product Owner is not communicating the Product Goal that they want to achieve in upcoming Sprints. The Product Goal is a long-term objective for the Scrum Team that provides direction and purpose for their work. The Product Owner is responsible for communicating the Product Goal to the Developers and collaborating with them to create Sprint Goals that move them closer to the Product Goal. Without a clear Product Goal, the Scrum Team may lack a shared vision and end up working on unrelated items.

E) The Scrum Team is too big. The Scrum Guide recommends that the Scrum Team consists of 10 or fewer people, including the Scrum Master and the Product Owner. A larger team may have difficulties in collaborating effectively, self-organizing, and creating a meaningful Sprint Goal that reflects the collective commitment of the Developers. A smaller team may improve the communication, coordination, and cohesion among the Developers and help them to create and achieve a Sprint Goal.

The Scrum Guide, section 2.3 (The Scrum Team), page 7

The Scrum Guide, section 3.1 (The Sprint), page 8

The Scrum Guide, section 3.3 (The Sprint Goal), page 9

The Scrum Guide, section 4.1 (The Product Backlog), page 11

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 2 (The Sprint) and lesson 3 (The Sprint Goal)

Towards the end of Sprint Planning, the Product Owner and the Developers have not been able to reach a clear, mutual understanding about the highest order Product Backlog items. Because of this, the Developers could not figure out how many Product Backlog items they could forecast for the upcoming Sprint. The Product Owner did make it clear what business objective he is hoping to achieve with this Sprint. Which of the following two actions would you support?

(choose the best two answers)

A.
They discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.
A.
They discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.
Answers
B.
The team splits up and everybody takes as much time as they need to study the Product Backlog items first. The Product Owner should be available to answer individual questions. The group reconvenes when all team members are better prepared and restart the Sprint Planning meeting before the Sprint can start.
B.
The team splits up and everybody takes as much time as they need to study the Product Backlog items first. The Product Owner should be available to answer individual questions. The group reconvenes when all team members are better prepared and restart the Sprint Planning meeting before the Sprint can start.
Answers
C.
If all agree, they can continue the Sprint Planning meeting as a team past its timebox, until an adequate number of Product Backlog items are well enough understood for the Developers to make a complete forecast. Then start the Sprint.
C.
If all agree, they can continue the Sprint Planning meeting as a team past its timebox, until an adequate number of Product Backlog items are well enough understood for the Developers to make a complete forecast. Then start the Sprint.
Answers
D.
The Developers forecast the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on a likely initial design and plan. Once the timebox for the Sprint Planning event is over, they start the Sprint and continue to analyze, decompose, and create additional functionality during the Sprint.
D.
The Developers forecast the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on a likely initial design and plan. Once the timebox for the Sprint Planning event is over, they start the Sprint and continue to analyze, decompose, and create additional functionality during the Sprint.
Answers
Suggested answer: A, D

Explanation:

A) They discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur. This is a good action to take, as it shows that the Scrum Team is willing to inspect and adapt their process and improve their collaboration and communication. The Sprint Retrospective is an opportunity for the Scrum Team to identify the root causes of the problem and create a plan for implementing improvements in the next Sprint.

D) The Developers forecast the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on a likely initial design and plan. Once the timebox for the Sprint Planning event is over, they start the Sprint and continue to analyze, decompose, and create additional functionality during the Sprint. This is also a good action to take, as it shows that the Scrum Team is flexible and adaptive, and does not let uncertainty or ambiguity prevent them from delivering value. The Developers can use the Sprint Goal as a guide to select and refine the Product Backlog items during the Sprint, and collaborate with the Product Owner to ensure that they are meeting the expectations and needs of the stakeholders.

The Scrum Guide, section 3.1 (The Sprint), page 8

The Scrum Guide, section 3.3 (The Sprint Goal), page 9

The Scrum Guide, section 3.5 (The Sprint Planning), page 10

The Scrum Guide, section 3.7 (The Sprint Retrospective), page 12

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 2 (The Sprint), lesson 3 (The Sprint Goal), lesson 4 (Sprint Planning) and lesson 6 (The Sprint Retrospective)

At the seventh Sprint Review, the stakeholders seem disappointed and angry. When asked about it, they say the product being built will not meet their needs and will cost more than they anticipated spending. What factors may have led to this?

(choose the best three answers)

A.
The stakeholders have not been using the Sprint Reviews to actively engage, and inspect and evaluate progress.
A.
The stakeholders have not been using the Sprint Reviews to actively engage, and inspect and evaluate progress.
Answers
B.
The stakeholders were not allowed to enter the development area, or be present at the Daily Scrum.
B.
The stakeholders were not allowed to enter the development area, or be present at the Daily Scrum.
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C.
The Project Management Office (PMO) and its project managers have not been adequately engaged, causing the project plan to become inaccurate.
C.
The Project Management Office (PMO) and its project managers have not been adequately engaged, causing the project plan to become inaccurate.
Answers
D.
The Scrum Master has not ensured transparency.
D.
The Scrum Master has not ensured transparency.
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E.
The Product Owner has not been interacting frequently with the stakeholders and kept them aware of the progress of the project.
E.
The Product Owner has not been interacting frequently with the stakeholders and kept them aware of the progress of the project.
Answers
F.
Changes to the project plan were not adequately documented and shared. The change request procedure was not diligently followed.
F.
Changes to the project plan were not adequately documented and shared. The change request procedure was not diligently followed.
Answers
Suggested answer: A, D, E

Explanation:

A) The stakeholders have not been using the Sprint Reviews to actively engage, and inspect and evaluate progress. This is a possible factor that may have led to the disappointment and anger of the stakeholders. The Sprint Review is an event where the Scrum Team and the stakeholders collaborate to inspect the product Increment and adapt the Product Backlog based on feedback and new insights. If the stakeholders do not participate actively in the Sprint Review, they may miss the opportunity to provide input, voice their concerns, and influence the direction of the product development.

D) The Scrum Master has not ensured transparency. This is another possible factor that may have led to the disappointment and anger of the stakeholders. The Scrum Master is accountable for establishing and promoting transparency among the Scrum Team and the stakeholders, by ensuring that everyone has a clear and common understanding of the product vision, the Product Goal, the Product Backlog, the Sprint Goal, the Sprint Backlog, and the Definition of Done. Without transparency, there may be misalignment, confusion, or unrealistic expectations among the stakeholders regarding the product being built.

E) The Product Owner has not been interacting frequently with the stakeholders and kept them aware of the progress of the project. This is also a possible factor that may have led to the disappointment and anger of the stakeholders. The Product Owner is responsible for engaging with the stakeholders regularly and communicating the value, scope, and status of the product development. The Product Owner should also seek feedback from the stakeholders and incorporate it into the Product Backlog refinement and ordering. If the Product Owner does not interact frequently with the stakeholders, they may feel disconnected, ignored, or dissatisfied with the product being built.

The Scrum Guide, section 2.3 (The Scrum Team), page 7

The Scrum Guide, section 3.6 (The Sprint Review), page 11

The Scrum Guide, section 4.1 (The Product Backlog), page 11

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 5 (The Sprint Review) and lesson 6 (The Sprint Retrospective)

You have just been hired as a Scrum Master by a company new to Scrum. The company wants to use Scrum to build a new product that was conceived by the product management department. You will be the Scrum Master of two new teams that will build a first version of the product. The product management department assigns two new Product Owners, but wants more advice about the required participation with the new Scrum Teams. Which two suggestions would you offer?

(choose the best two answers)

A.
Having one Product Owner will improve the clarity of accountability to the teams and to the product management department.
A.
Having one Product Owner will improve the clarity of accountability to the teams and to the product management department.
Answers
B.
Two Product Owners are necessary, one for each Scrum Team. They report to an overarching chief Product Owner.
B.
Two Product Owners are necessary, one for each Scrum Team. They report to an overarching chief Product Owner.
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C.
Each Scrum Team has a separate Product Backlog, holding each team's assigned requirements.
C.
Each Scrum Team has a separate Product Backlog, holding each team's assigned requirements.
Answers
D.
A single Product Backlog should be maintained holding all requirements for the new product.
D.
A single Product Backlog should be maintained holding all requirements for the new product.
Answers
Suggested answer: A, D

Explanation:

A) Having one Product Owner will improve the clarity of accountability to the teams and to the product management department. This is a good suggestion, as it ensures that there is a single person who is responsible for maximizing the value of the product and managing the Product Backlog. Having one Product Owner also avoids confusion, duplication, or conflict among multiple Product Owners who may have different visions, priorities, or expectations for the product.

D) A single Product Backlog should be maintained holding all requirements for the new product. This is also a good suggestion, as it ensures that there is a single source of truth for the product requirements and that they are transparent and visible to all stakeholders. Having a single Product Backlog also enables the Product Owner to order the items based on their value, risk, dependency, and urgency, and to collaborate with the Scrum Teams to select and refine the items for each Sprint.

The Scrum Guide, section 2.3 (The Scrum Team), page 7

The Scrum Guide, section 4.1 (The Product Backlog), page 11

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 4 (Sprint Planning) and lesson 5 (The Sprint Review)

Which two of these situations best demonstrate that a Scrum Team is self-managing?

(choose the best two answers)

A.
Developers collaboratively select and re-plan their work during the Sprint.
A.
Developers collaboratively select and re-plan their work during the Sprint.
Answers
B.
The Scrum Team invites the right external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog before the meeting timebox expires.
B.
The Scrum Team invites the right external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog before the meeting timebox expires.
Answers
C.
The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.
C.
The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.
Answers
D.
Management is invited to the Daily Scrum for a progress update and subsequently works with the Scrum Master to optimize the plan for the next day.
D.
Management is invited to the Daily Scrum for a progress update and subsequently works with the Scrum Master to optimize the plan for the next day.
Answers
E.
The Developers are strictly working within the boundaries of their function description, and are handing off work in a timely fashion to the other members within the team.
E.
The Developers are strictly working within the boundaries of their function description, and are handing off work in a timely fashion to the other members within the team.
Answers
Suggested answer: A, C

Explanation:

A) Developers collaboratively select and re-plan their work during the Sprint. This situation demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the autonomy and authority to decide how to best accomplish their work, without being directed by others outside the team. The Developers can also adapt their plan based on new insights, feedback, or impediments that arise during the Sprint.

C) The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done. This situation also demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the responsibility and accountability to create a realistic and achievable plan for the Sprint, based on their understanding of the Sprint Goal and the Product Backlog items. The Developers also ensure that their work meets the quality standards defined by the Definition of Done.

The Scrum Guide, section 2.3 (The Scrum Team), page 7

The Scrum Guide, section 3.2 (The Daily Scrum), page 9

The Scrum Guide, section 3.5 (The Sprint Planning), page 10

The Scrum Guide, section 3.6 (The Sprint Review), page 11

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 2 (The Sprint), lesson 3 (The Sprint Goal), lesson 4 (Sprint Planning) and lesson 5 (The Sprint Review)

The Professional Scrum Master II (PSM II) Assessment, question 39

Self-management is more effective when it happens within boundaries.

Select two relevant boundaries for self-management provided by the Scrum framework.

(choose the best two answers)

A.
Timeboxing work to allow for frequent inspection.
A.
Timeboxing work to allow for frequent inspection.
Answers
B.
Clearly defining sub-responsibilities and handovers within the Scrum Team.
B.
Clearly defining sub-responsibilities and handovers within the Scrum Team.
Answers
C.
Creating a valuable and useful Increment by the end of each Sprint.
C.
Creating a valuable and useful Increment by the end of each Sprint.
Answers
D.
Having an even number of members in a Scrum Team to be able to do pair programming and be more productive.
D.
Having an even number of members in a Scrum Team to be able to do pair programming and be more productive.
Answers
Suggested answer: A, C

Explanation:

The best two answers are A and C.

A) Timeboxing work to allow for frequent inspection. This is a relevant boundary for self-management provided by the Scrum framework, as it helps the Scrum Team to organize their work into fixed-length Sprints and other events, such as the Daily Scrum, the Sprint Planning, the Sprint Review, and the Sprint Retrospective. Timeboxing enables the Scrum Team to inspect their progress, adapt their plan, and deliver value regularly and predictably.

C) Creating a valuable and useful Increment by the end of each Sprint. This is also a relevant boundary for self-management provided by the Scrum framework, as it guides the Scrum Team to focus on delivering a product Increment that meets the Sprint Goal and the Definition of Done. Creating a valuable and useful Increment requires the Scrum Team to collaborate, communicate, and coordinate effectively, and to apply their skills and creativity to solve complex problems.

The Scrum Guide, section 2.3 (The Scrum Team), page 7

The Scrum Guide, section 3.1 (The Sprint), page 8

The Scrum Guide, section 3.4 (The Increment), page 10

The Scrum Master Learning Path, module 2 (The Scrum Framework), lesson 2 (The Sprint), lesson 3 (The Sprint Goal), lesson 4 (Sprint Planning) and lesson 5 (The Sprint Review)

The Professional Scrum Master II (PSM II) Assessment, question 40

Which of the following affect the outcome of a Sprint?

(choose all that apply)

A.
The complexity of the problem being solved.
A.
The complexity of the problem being solved.
Answers
B.
The complexity of the requirements.
B.
The complexity of the requirements.
Answers
C.
The skills and working relationships of the people on the Scrum Team(s).
C.
The skills and working relationships of the people on the Scrum Team(s).
Answers
Suggested answer: A, B, C

Explanation:

The complexity of the problem being solved and the complexity of the requirements are both sources of uncertainty and variability that can impact the Sprint Goal and the Sprint Backlog. The skills and working relationships of the people on the Scrum Team(s) are also crucial for delivering a valuable product increment in a Sprint. The Scrum Master is accountable for establishing an environment where the Scrum Team can be effective and improving the professionalism of the Scrum Team.

Scrum Guide 2020, page 6: ''The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.''

Scrum Guide 2020, page 10: ''The Sprint Goal is an objective set for the Sprint that can be met through the implementation of Product Backlog items. This provides guidance to the Development Team on why it is building the Increment.''

Scrum Guide 2020, page 11: ''The Sprint Backlog is composed of the Sprint Goal (why), the set of Product Backlog items selected for the Sprint (what), as well as an actionable plan for delivering the Increment (how).''

Evidence-Based Management Guide, page 9: ''Uncertainty is inherent in complex work. The more complex work is, the more uncertainty there is. Uncertainty comes from two sources: variability and emergence.''

True or False: During the Sprint Review of a scaled development effort, every Scrum Team should demonstrate its individual Increment separately.

A.
True
A.
True
Answers
B.
False
B.
False
Answers
Suggested answer: B

Explanation:

During the Sprint Review of a scaled development effort, the Scrum Teams should demonstrate the integrated Increment that they have collectively delivered, not their individual Increments separately. This ensures that the stakeholders can provide feedback on the value and quality of the product as a whole, and that the Scrum Teams can inspect their alignment and collaboration.

Scrum Guide 2020, page 14: ''The purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations. The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed.''

Nexus Guide 2020, page 7: ''The Nexus Sprint Review is an event where appropriate stakeholders review the Integrated Increment that has been built throughout the Sprint by all Scrum Teams in a Nexus.''

What are acceptable ways a Scrum Master may work to ensure Scrum is understood and enacted?

(choose the best three answers)

A.
Arrange one-on-one coaching sessions where concerns the Scrum Master has identified can be discussed.
A.
Arrange one-on-one coaching sessions where concerns the Scrum Master has identified can be discussed.
Answers
B.
Hold longer, more in-depth retrospectives with formal learning as part of the retrospective.
B.
Hold longer, more in-depth retrospectives with formal learning as part of the retrospective.
Answers
C.
Schedule group training about Scrum.
C.
Schedule group training about Scrum.
Answers
D.
Require senior management to mandate that all teams in the organization must follow and enact Scrum.
D.
Require senior management to mandate that all teams in the organization must follow and enact Scrum.
Answers
E.
Educate stakeholders and customers about Scrum.
E.
Educate stakeholders and customers about Scrum.
Answers
Suggested answer: A, C, E

Explanation:

A: Arrange one-on-one coaching sessions where concerns the Scrum Master has identified can be discussed. This is a good way to provide individual feedback and guidance to the Scrum Team members and other people involved in the Scrum process. The Scrum Master can help them overcome any challenges or misunderstandings they may have about Scrum.

C: Schedule group training about Scrum. This is a good way to educate and inform a larger audience about the principles and practices of Scrum. The Scrum Master can use this opportunity to share their knowledge and experience with Scrum, and answer any questions or concerns that may arise.

E: Educate stakeholders and customers about Scrum. This is a good way to ensure that the people who have a stake in the product or service understand the benefits and expectations of Scrum. The Scrum Master can help them appreciate the value of empirical feedback, transparency, and collaboration that Scrum provides.

Scrum Guide 2020, page 6: ''The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.''

Professional Scrum Master II Course, page 8: ''The role of the Scrum Master is to help everyone involved in creating products with Scrum to understand, apply, and improve upon the use of the framework.''

One Scrum Team is developing a product. They track how much software they produce as velocity. Their current velocity is 18 units of done work. A second team will be added to work on the same product. What is the most likely impact on the velocity of the original team?

(choose the best answer)

A.
Their velocity is likely to increase and be higher than 18.
A.
Their velocity is likely to increase and be higher than 18.
Answers
B.
Their velocity is likely to decrease and be lower than 18.
B.
Their velocity is likely to decrease and be lower than 18.
Answers
C.
Their velocity is likely to be not affected and stay at 18.
C.
Their velocity is likely to be not affected and stay at 18.
Answers
Suggested answer: B

Explanation:

Adding a second team to work on the same product will introduce some challenges and overheads that can affect the velocity of the original team. For example, the teams will need to coordinate and communicate more frequently, integrate their work more often, resolve any dependencies or conflicts, and align their standards and practices. These activities will consume some time and effort that could otherwise be spent on delivering value. Therefore, the velocity of the original team is likely to decrease and be lower than 18, at least in the short term.

Professional Scrum Master II Course, page 16: ''Adding more people to a complex product development effort does not necessarily increase productivity or reduce time to market. In fact, it often has the opposite effect.''

Nexus Guide 2020, page 5: ''When multiple Scrum Teams are working together on the same product, there are additional complexities that arise. These complexities can be reduced by having the teams adhere to a common definition of ''Done'' and a single Product Backlog.''

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