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Which two factors drive subscription value for customers? (Choose two)
When renewing a contract with a customer, which action is important?
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Question 49 - 700-805 discussion

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Which approach should be applied when renewing a quote?

A.

Product led approach

Answers
A.

Product led approach

B.

Solutions led approach

Answers
B.

Solutions led approach

C.

Reward led approach

Answers
C.

Reward led approach

D.

Concerns led approach

Answers
D.

Concerns led approach

Suggested answer: B

Explanation:

A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty.By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them

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asked 11/10/2024
Aline Oliveira
40 questions
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