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Question 73 - Professional Google Workspace Administrator discussion

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Several customers have reported receiving fake collection notices from your company. The emails were received from [email protected], which is the valid address used by your accounting department for such matters, but the email audit log does not show the emails in question. You need to stop these emails from being sent.

What two actions should you take? (Choose two.)

A.
Change the password for suspected compromised account [email protected].
Answers
A.
Change the password for suspected compromised account [email protected].
B.
Configure a Sender Policy Framework (SPF) record for your domain.
Answers
B.
Configure a Sender Policy Framework (SPF) record for your domain.
C.
Configure Domain Keys Identified Mail (DKIM) to authenticate email.
Answers
C.
Configure Domain Keys Identified Mail (DKIM) to authenticate email.
D.
Disable mail delegation for the [email protected] account.
Answers
D.
Disable mail delegation for the [email protected] account.
E.
Disable ''Allow users to automatically forward incoming email to another address.''
Answers
E.
Disable ''Allow users to automatically forward incoming email to another address.''
Suggested answer: A, B

Explanation:

Change the password for the suspected compromised account:

Sign in to the Google Admin console.

From the Admin console Home page, go to 'Users.'

Find and select the account '[email protected].'

Click on 'Security' and then 'Password.'

Follow the instructions to change the password.

Configure a Sender Policy Framework (SPF) record for your domain:

Log in to your domain host (e.g., GoDaddy, Bluehost).

Locate the page for updating your domain's DNS records.

Add a new TXT record for your domain with the SPF rule, typically something like:

v=spf1 include:_spf.google.com ~all

Save the changes to update the DNS records.

Changing the password helps secure the compromised account, while configuring SPF helps prevent email spoofing, ensuring that fake emails are less likely to be delivered as though they come from your legitimate email address.

Google Workspace Admin Help - Change or reset a user's password

Google Workspace Admin Help - Set up SPF records

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asked 18/09/2024
Aung Zin
41 questions
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