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Question 89 - Professional Google Workspace Administrator discussion

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Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, [email protected] to the cloud platform's email address, [email protected]. As a security measure, you have mail forwarding disabled at the domain level.

What should you do?

A.
Create a mail contact in the Google Workspace directory that has an email address of your- [email protected]
Answers
A.
Create a mail contact in the Google Workspace directory that has an email address of your- [email protected]
B.
Create a rule to forward mail in the [email protected] mailbox to your- [email protected]
Answers
B.
Create a rule to forward mail in the [email protected] mailbox to your- [email protected]
C.
Create a recipient map in the Google Workspace Admin console that maps [email protected] to [email protected]
Answers
C.
Create a recipient map in the Google Workspace Admin console that maps [email protected] to [email protected]
D.
Create a content compliance rule in the Google Workspace Admin console to change route to your- [email protected]
Answers
D.
Create a content compliance rule in the Google Workspace Admin console to change route to your- [email protected]
Suggested answer: D

Explanation:

Access the Admin Console: Log into your Google Workspace Admin Console.

Navigate to Apps: Go to Apps > Google Workspace > Gmail > Compliance.

Create a Content Compliance Rule: Create a new content compliance rule.

Set Conditions: Set the condition to apply to incoming mail for [email protected].

Change Route: Configure the rule to change the route to [email protected]. This effectively reroutes emails without using traditional forwarding, which is disabled at the domain level.

Save and Apply: Save the compliance rule and ensure it is applied to enforce the new routing policy.

Google Support: Set up content compliance

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asked 18/09/2024
David Wilson
39 questions
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