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Question 59 - Certified B2C Solution Architect discussion

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Northern Trail Outfitters (NTO) has an ERP application where all customer orders are stored. There are millions of older records stored in the ERP application and some customers may have thousands of individual orders. Additionally, some orders contain personally identifiable information (PII) that, due to company policy, can only be stored in ERP. NTO would like the five most recent orders displayed on the account page in Salesforce.

What are three justifications for using Salesforce Connect in this solution?

Choose 3 answers

A.
Accessing external data using workflows and triggers
Answers
A.
Accessing external data using workflows and triggers
B.
Need access to all external data in near real-time
Answers
B.
Need access to all external data in near real-time
C.
Integrating external data without writing custom code
Answers
C.
Integrating external data without writing custom code
D.
The external data is changing frequently
Answers
D.
The external data is changing frequently
E.
Need real-time access to a small fraction of external data
Answers
E.
Need real-time access to a small fraction of external data
Suggested answer: B, D, E

Explanation:

Salesforce Connect is a feature that allows accessing and integrating external data from various sources without copying or storing it in Salesforce. Salesforce Connect uses external objects and external data sources to create a virtual data model that can be used in Salesforce applications and tools. The justifications for using Salesforce Connect in this solution are:

Need access to all external data in near real-time. Salesforce Connect allows accessing external data from ERP or other systems in near real-time, without any delays or synchronization issues. This ensures that the data is always up-to-date and consistent across systems.

The external data is changing frequently. Salesforce Connect allows reflecting any changes or updates made to the external data in ERP or other systems immediately in Salesforce, without requiring any manual intervention or batch processes. This ensures that the data is always accurate and reliable across systems.

Need real-time access to a small fraction of external data. Salesforce Connect allows accessing only a small fraction of external data that is relevant and needed for a specific use case, such as displaying customer order history or details. This reduces network overhead and improves performance.

Option A is incorrect because accessing external data using workflows and triggers is not possible or supported with Salesforce Connect. Option C is incorrect because integrating external data without writing custom code is not a justification for using Salesforce Connect, as it may require some custom code or configuration depending on the data source and use case.

Reference:

https://help.salesforce.com/s/articleView?id=sf.datacloud_connect_overview.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.datacloud_connect_considerations.htm&type=5

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asked 23/09/2024
Oky ramadhani
42 questions
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