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Question 167 - Certified Business Analyst discussion

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The Cloud Kicks admin is getting ready to release a record-triggered flow that auto-generates Renewal Opportunity Order Line Items once an Opportunity is Closed/Won for a sales team user story.

During user acceptance testing, what should the business analyst do to ensure the solution fulfills the needs of the sales team?

A.
Draft a list of test cases and scripts and choose 'Run flow as another user'' to debug the flow as a sales team user to identify and fix bugs.
Answers
A.
Draft a list of test cases and scripts and choose 'Run flow as another user'' to debug the flow as a sales team user to identify and fix bugs.
B.
Choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, and scripts that match real-world scenarios.
Answers
B.
Choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, and scripts that match real-world scenarios.
C.
Collaborate with the admin and a power user to test the flow for scalability, robustness, and maintainability in a sandbox.
Answers
C.
Collaborate with the admin and a power user to test the flow for scalability, robustness, and maintainability in a sandbox.
Suggested answer: B

Explanation:

User acceptance testing is end-user testing performed in a sandbox or test environment to verify that a project or enhancement works as intended, and what was originally requested is actually being delivered. To ensure that the solution fulfills the needs of the sales team, the business analyst should choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, and scripts that match real-world scenarios. Subject matter experts are users who have extensive knowledge and experience with the business domain and processes. They can provide valuable feedback and insights on whether the solution meets their expectations and requirements. A sandbox is a copy of a production environment where users can test changes without affecting live data or users. Quality test data is data that is realistic, relevant, and representative of what users will encounter in production. Test cases are descriptions of specific scenarios or situations that users will perform with the solution.Test scripts are step-by-step instructions on how to execute each test case.

Reference:1https://trailhead.salesforce.com/en/content/learn/modules/user-acceptance-testing-video/learn-about-user-acceptance-testing

asked 23/09/2024
Kostiantyn Lazurenko
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