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Question 173 - Certified Business Analyst discussion

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Which method should a business analyst use to show current state business flows in Salesforce?

A.
Universal Process Notation
Answers
A.
Universal Process Notation
B.
Entity Relationship Diagramming
Answers
B.
Entity Relationship Diagramming
C.
Storyboarding
Answers
C.
Storyboarding
Suggested answer: A

Explanation:

Universal Process Notation (UPN) is a method to show current state business flows in Salesforce. UPN is a process modeling technique that shows the flow of activities and decisions using simple symbols and plain language. It can help document existing processes in a clear and concise way that can be easily understood by anyone involved in the project. Entity Relationship Diagramming (ERD) is not a method to show current state business flows in Salesforce. ERD is a data modeling technique that shows the relationships among entities using symbols and attributes. It can help design database schemas or data structures for an application. Storyboarding is not a method to show current state business flows in Salesforce. Storyboarding is a technique to help stakeholders visualize how a solution will work by creating sketches or mockups of the user interface and interactions.It can help elicit feedback and validate requirements for a proposed solution.

Reference:1https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/business-process-mapping

asked 23/09/2024
Winston Seedorf
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