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Question 192 - Certified Business Analyst discussion

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A business analyst JBA) for Northern Trail Outfitters (NTO) is reviewing the business backlog and determines that many of the requirements would require custom code that is expensive and hard to maintain. The BA knows that the backlog should be prioritized by people who have knowledge of the features and functionary of the Salesforce Platform.

Who should own the process of prioritizing the business backlog?

A.
The third-party implementation team, with support from the internal technology teams affected by the project who understand NTO's vision and strategy
Answers
A.
The third-party implementation team, with support from the internal technology teams affected by the project who understand NTO's vision and strategy
B.
The business teams affected, with support from the internal technology teams who understand ways to maximize Salesforce's declarative features
Answers
B.
The business teams affected, with support from the internal technology teams who understand ways to maximize Salesforce's declarative features
C.
The project manager, with support from the third-party implementation and business teams who understand both platform and business priorities.
Answers
C.
The project manager, with support from the third-party implementation and business teams who understand both platform and business priorities.
Suggested answer: B

Explanation:

The process of prioritizing the business backlog should be owned by the business teams affected, with support from the internal technology teams who understand ways to maximize Salesforce's declarative features. The business backlog is a list of requirements or user stories that describe the features or functionality that the business needs or wants from a project or enhancement. The business backlog should be prioritized by the business teams affected because they are the ones who have the most knowledge and interest in the business value and impact of each requirement or user story. The business backlog should also be supported by the internal technology teams who understand ways to maximize Salesforce's declarative features because they are the ones who have the most knowledge and expertise in the technical feasibility and complexity of each requirement or user story.

Reference: https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/requirements-management

asked 23/09/2024
alvaro Vasconcelos
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