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Question 219 - Certified Business Analyst discussion

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Cloud Kicks wants managers to be able to approve time-off requests in Salesforce. A business analyst (BA) wrote the following:

User Story.

'As a manager, I want to communicate the status of time-off requests with employees so that I can increase employee satisfaction.'

* A manager can change the status of the request

* A manager can send a comment to the employee about their request.

* The solution must be intuitive.

Why does the BA need to make a change to improve the user story'?

A.
The acceptance criteria is too vague.
Answers
A.
The acceptance criteria is too vague.
B.
The user story is too large to test.
Answers
B.
The user story is too large to test.
C.
The acceptance criteria should be solution focused.
Answers
C.
The acceptance criteria should be solution focused.
Suggested answer: A

Explanation:

This answer states that the acceptance criteria is too vague as the reason why the BA needs to make a change to improve the user story for Cloud Kicks who wants managers to be able to approve time-off requests in Salesforce. A user story is a statement that describes who, what, and why of a feature or a functionality from a user's perspective. A user story typically consists of a role, a goal, and a benefit. An acceptance criteria is a set of conditions or tests that a user story must meet or pass in order to be considered done and ready for deployment or delivery. The acceptance criteria is too vague as the reason why the BA needs to make a change to improve the user story because it does not specify how a manager can change the status of the request, how a manager can send a comment to the employee about their request, or how to measure if the solution is intuitive. The acceptance criteria should be more specific, measurable, achievable, relevant, and time-bound (SMART) to ensure that the user story is clear, concise, consistent, and complete.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories-to-capture-requirements

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asked 23/09/2024
Aparecido Lemos
34 questions
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