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Question 238 - Certified Business Analyst discussion

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Northern Trail Outfitters is undergoing a Service Cloud implementation and has decided to use the Scrum methodology for the implementation. A business analyst (BA) received an urgent, high-priority change request m the middle of a sprint.

Which step should the BA take next?

A.
Add the change request to the backlog to be prioritized for the next sprint.
Answers
A.
Add the change request to the backlog to be prioritized for the next sprint.
B.
De-prioritize some user stones and add the change request to the current sprint.
Answers
B.
De-prioritize some user stones and add the change request to the current sprint.
C.
Begin working on the change request as soon as the team has capacity.
Answers
C.
Begin working on the change request as soon as the team has capacity.
Suggested answer: C

Explanation:

The step that business analyst should take next after receiving urgent high-priority change request middle sprint add change request backlog prioritized next sprint backlog list user stories features enhancements bugs fixes need done project backlog prioritized based importance urgency value risk etc adding change request backlog prioritized next sprint helps maintain scope integrity current sprint avoid disrupting ongoing work respect sprint goal commitment.

De-prioritizing some user stories and adding change request current sprint not step that business analyst should take next after receiving urgent high-priority change request middle sprint de-prioritizing some user stories adding change request current sprint helps accommodate new requirement but compromises existing work disrupts sprint goal commitment de-prioritizing some user stories adding change request current sprint should only done exceptional cases after consulting whole team stakeholders sponsors.

Beginning working change request soon team has capacity not step that business analyst should take next after receiving urgent high-priority change request middle sprint beginning working change request soon team has capacity helps address new requirement but compromises existing work disrupts sprint goal commitment beginning working change request soon team has capacity should only done exceptional cases after consulting whole team stakeholders sponsors.

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asked 23/09/2024
Jyoti Gupta
40 questions
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