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Salesforce Certified Education Cloud Consultant Practice Test - Questions Answers, Page 3

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Question 21

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A customer wants to learn more about Salesforce.org solutions built by the community.

What are two resources a consultant can recommend?

Choose 2 answers.

Product Documentation: Is a Pro Bono Project the Right Fit
Product Documentation: Is a Pro Bono Project the Right Fit
Power of Us Hub Group: CumulusCI (CCI)
Power of Us Hub Group: CumulusCI (CCI)
Product Documentation: Get Started with Open Source Commons
Product Documentation: Get Started with Open Source Commons
Power of Us Hub Group: Open Source Commons & Community Sprints
Power of Us Hub Group: Open Source Commons & Community Sprints
Suggested answer: B, D

Explanation:

The Power of Us Hub Group: CumulusCI (CCI) and the Power of Us Hub Group: Open Source Commons & Community Sprints are two resources that the consultant can recommend to learn more about Salesforce.org solutions built by the community. CumulusCI is a tool that helps developers build, test, and deploy Salesforce.org solutions using a standardized process. Open Source Commons & Community Sprints are events where community members collaborate on building and improving Salesforce.org solutions. Product Documentation: Is a Pro Bono Project the Right Fit and Product Documentation: Get Started with Open Source Commons are not resources that teach about Salesforce.org solutions built by the community, but rather resources that help customers decide whether to apply for a pro bono project or join the Open Source Commons program.

Reference:

https://powerofus.force.com/s/group/0F980000000CjQOCA0/cumulusci-cci

https://powerofus.force.com/s/group/0F980000000CjQSCA0/open-source-commons-community-sprints

asked 23/09/2024
Donald Wu
32 questions

Question 22

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A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.

What should the consultant reference to complete this task?

EDA Data Dictionary
EDA Data Dictionary
Lightning Connect
Lightning Connect
Data Loader
Data Loader
EDA Settings
EDA Settings
Suggested answer: A

Explanation:

The EDA Data Dictionary is a document that provides information about the EDA objects and fields, and how they relate to each other. The consultant can reference this document to map the information from the legacy system to the corresponding EDA objects and fields in Salesforce. The other options are not documents that can help the consultant complete this task.

Reference:

https://powerofus.force.com/s/article/EDA-Data-Dictionary

asked 23/09/2024
Maksim Alpatov
43 questions

Question 23

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Recruitment Staff want to use their university login when accessing Salesforce.

Which identity management feature should the consultant use?

Named Credentials
Named Credentials
Two-factor Authentication
Two-factor Authentication
Social Sign-On
Social Sign-On
Single Sign-On
Single Sign-On
Suggested answer: D

Explanation:

Single Sign-On (SSO) is an identity management feature that allows users to log in to Salesforce using their university login credentials. SSO simplifies the login process and reduces the need for multiple passwords. Named Credentials, Two-factor Authentication, and Social Sign-On are not identity management features that allow users to use their university login when accessing Salesforce.

Reference:

https://help.salesforce.com/s/articleView?id=sf.identity_sso.htm&type=5

https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_sso

asked 23/09/2024
Andrea Tria
38 questions

Question 24

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Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).

Which objects should the consultant use?

Attribute
Attribute
Case
Case
Case Comment
Case Comment
Suggested answer: B

Explanation:

The Case object is used to track student incidents and resolutions in EDA. Cases can be related to Contacts, Accounts, or Affiliations using the standard lookup fields.Cases can also have Case Comments to capture additional information or communication about the incident1.The Attribute object is used to store additional information about Contacts or Accounts, such as demographics, interests, or preferences3. The Case Comment object is a child of the Case object and cannot be used independently.

1: Education Data Architecture (EDA) Data Model2:Education Cloud Consultant Certification Guide & Tips - Salesforce Ben3: Attribute Object : Case Comment Object

asked 23/09/2024
Aygul Korkmazlar
35 questions

Question 25

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A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.

Which objects should the consultant include in the report?

Program Enrollment with Contact
Program Enrollment with Contact
Term Grades with Contact
Term Grades with Contact
Education History with Account
Education History with Account
Course Connections with Academic Program
Course Connections with Academic Program
Suggested answer: B

Explanation:

Term Grades with Contact is the object that the consultant should include in the report to show the people who earned high final scores in the Intro to Civil Engineering class. Term Grades is an object that stores the grades that a student receives for a course offering in a specific term. Contact is an object that stores the personal information of a student. Program Enrollment with Contact, Education History with Account, and Course Connections with Academic Program are not objects that can show the final scores of a class in EDA.

Reference:

https://powerofus.force.com/s/article/EDA-Data-Dictionary

https://help.salesforce.com/s/articleView?id=sf.reports_builder_create.htm&type=5

asked 23/09/2024
HNO Oo
39 questions

Question 26

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The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.

Which two options are required to use Advisor Link?

Choose 2 answers.

Person Accounts
Person Accounts
Customer Community Plus
Customer Community Plus
Lightning Scheduler
Lightning Scheduler
Education Data Architecture
Education Data Architecture
Suggested answer: B, D

Explanation:

Customer Community Plus and Education Data Architecture (EDA) are two options that are required to use Advisor Link. Customer Community Plus is a license type that enables users to access Advisor Link features such as early alerts, appointments, and program plans from a portal. EDA is a data model that provides the foundation for Advisor Link and other education solutions. Person Accounts and Lightning Scheduler are not required to use Advisor Link.

Reference:

https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_requirements.htm&type=5

https://www.salesforce.org/advisor-link/

asked 23/09/2024
Tolga Kesici
48 questions

Question 27

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The director of advising wants to better understand why students are meeting with their advisors.

Which Advisor Link Feature should the consultant include in a report?

Success Plan Type
Success Plan Type
Alert Reason
Alert Reason
Appointment Topic
Appointment Topic
Case Status
Case Status
Suggested answer: C

Explanation:

Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object that indicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors.

Reference:

https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm&type=5

asked 23/09/2024
Nichal Maharaj
46 questions

Question 28

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The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.

What should the consultant confirm?

The director has end-user support for the project.
The director has end-user support for the project.
The director has leadership support for the project.
The director has leadership support for the project.
The project has a specific vision.
The project has a specific vision.
The project has a measurable goal.
The project has a measurable goal.
Suggested answer: A

Explanation:

The consultant should confirm that the director has end-user support for the project, because this is a key factor for a successful implementation. End-user support means that the people who will use Salesforce on a daily basis are involved in the project, provide feedback, receive training, and adopt the new system. The other options are already given in the scenario, so they do not need to be confirmed by the consultant.

Reference:

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-key-stakeholders

https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-change-management

asked 23/09/2024
Cheah Eng Soon
34 questions

Question 29

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A consultant is enabling Course Connections for the first time in the Education Data Architecture.

What should the consultant do first?

Run Course Connections Backfill.
Run Course Connections Backfill.
Set up Course Offering Schedule.
Set up Course Offering Schedule.
Disable Course Enrollments.
Disable Course Enrollments.
Set Record Types for Course Connections.
Set Record Types for Course Connections.
Suggested answer: D

Explanation:

The first thing that the consultant should do when enabling Course Connections for the first time in EDA is to set record types for Course Connections. Record types allow the consultant to define different types of course connections, such as instructor, student, or teaching assistant. Record types also determine the page layout and picklist values for each type of course connection. Running Course Connections Backfill, setting up Course Offering Schedule, and disabling Course Enrollments are not the first steps to enable Course Connections in EDA.

Reference:

https://powerofus.force.com/s/article/EDA-Course-Connections

https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5

asked 23/09/2024
Geert De Ridder
35 questions

Question 30

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A consultant is working on an Advisor Link implementation for the undergraduate Advising departments. Advisors must be able to view a student's classes, track milestones, set student meetings, and integrate meetings with their Outlook calendar. The Advising department wants to know which functionality is included with Advisor Link and whether a third-party application is necessary.

Which function may require a third-party app?

Success Plans
Success Plans
Calendar syncing
Calendar syncing
Degree visualization
Degree visualization
Appointment scheduling
Appointment scheduling
Suggested answer: C

Explanation:

Degree visualization is a function that may require a third-party app for Advisor Link. Degree visualization allows advisors and students to see the progress and requirements of a degree program in a graphical way. Advisor Link does not provide this function out of the box, so a third-party app may be needed to achieve it. Success Plans, calendar syncing, and appointment scheduling are functions that are included with Advisor Link and do not require a third-party app.

Reference:

https://www.salesforce.org/advisor-link/

https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_features.htm&type=5

asked 23/09/2024
ABHIJIT GHOSH
30 questions
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