A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?

Question

A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.

Which step should the consultant verify when troubleshooting the issue?

Martijn Lammerts · Accepted Answer

Trigger handlers were loaded into production.

Martijn Lammerts · Answer

The community was set to Active.

Martijn Lammerts · Answer

Declarative automations were deployed successfully.

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