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Question 198 - Certified Education Cloud Consultant discussion

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The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.

Which two solutions should the consultant recommend to meet the requirement?

Choose 2 answers

A.
Journey Builder
Answers
A.
Journey Builder
B.
Salesforce Campaigns
Answers
B.
Salesforce Campaigns
C.
Datarama
Answers
C.
Datarama
D.
Salesforce Inbox
Answers
D.
Salesforce Inbox
Suggested answer: A, B

Explanation:

The consultant should recommend Journey Builder and Salesforce Campaigns to meet the requirement of managing cohorts of prospective students and automating personalized emails. Journey Builder is a tool that allows users to design and automate customer journeys across channels, such as email, mobile, social, and web. Salesforce Campaigns is a feature that helps users track and measure the effectiveness of marketing initiatives, such as email campaigns, events, webinars, etc. By using Journey Builder and Salesforce Campaigns together, the Admissions office can create and execute targeted email campaigns for different segments of prospective students, based on their interests, preferences, behaviors, and interactions. The email campaigns can also be personalized with dynamic content, such as student names, program names, deadlines, etc. Additionally, the Admissions office can monitor and analyze the performance of the email campaigns, such as open rates, click rates, conversions, etc., and optimize them accordingly.Reference:Journey Builder Basics,Salesforce Campaigns,Create and Send Targeted Email Campaigns

asked 23/09/2024
Marcin Golec
33 questions
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