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Salesforce Certified Experience Cloud Consultant Practice Test - Questions Answers, Page 13

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Question 121

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Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.

What should the Experience Cloud consultant recommend?

Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region.
Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region.
Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
Create an authenticated digital experience for partners and allow them to refer other partners in their region.
Create an authenticated digital experience for partners and allow them to refer other partners in their region.
Suggested answer: D
asked 23/09/2024
Rolf Johannesen
43 questions

Question 122

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Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.

What should UMS consider to help the situation?

Create a peer-to-peer forum using Self Service template.
Create a peer-to-peer forum using Self Service template.
Create a self service community using Customer Service template.
Create a self service community using Customer Service template.
Create a smart queue router using Service Cloud template.
Create a smart queue router using Service Cloud template.
Create virtual support agents using Chat Bot template.
Create virtual support agents using Chat Bot template.
Suggested answer: B
asked 23/09/2024
Achref hellal
33 questions

Question 123

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Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NTO has Customer Community Plus licenses.

How should NTO manage its accounts in its Partner Community?

Extend the Standard Role Hierarchy setting departments as child accounts.
Extend the Standard Role Hierarchy setting departments as child accounts.
Enable the External Account Hierarchy setting departments as child accounts.
Enable the External Account Hierarchy setting departments as child accounts.
Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.
Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.
Suggested answer: D
asked 23/09/2024
Sergio Escobar
34 questions

Question 124

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The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.

Which two settings need to be configured on the draft article before it is published?

Choose 2 answers

Visible to Partner
Visible to Partner
Visible in Public Knowledge Base
Visible in Public Knowledge Base
Visible to Employee
Visible to Employee
Visible to Guest User
Visible to Guest User
Suggested answer: A, D
asked 23/09/2024
Ange YAO
38 questions

Question 125

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Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?

Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
Use the standard self registration configuration under Experience Workspace and leave the default Account field empty.
Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
A Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
Suggested answer: D
asked 23/09/2024
Aneez vezhappilly
34 questions

Question 126

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The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.

What should the site administrator do to ensure they are able to set up partner users correctly?

Double-check that the partner profile has been added to the CK site.
Double-check that the partner profile has been added to the CK site.
Ensure that the Account has been enabled as a partner Account.
Ensure that the Account has been enabled as a partner Account.
Double-check that the provided email addresses are correct.
Double-check that the provided email addresses are correct.
Ensure that the Contacts under the Account are enabled as partner users.
Ensure that the Contacts under the Account are enabled as partner users.
Suggested answer: D
asked 23/09/2024
Luis Elola
28 questions

Question 127

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As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.

Who will be able to view the Rich Content Editor component?

All Platinum customers
All Platinum customers
All customers from California
All customers from California
All customers
All customers
All Platinum customers from California
All Platinum customers from California
Suggested answer: D
asked 23/09/2024
Santosh Kumar
41 questions

Question 128

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Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.

What should be done to help UC with user management?

Recommend partners share user credentials.
Recommend partners share user credentials.
Delegate external user administration.
Delegate external user administration.
Implement a limit on new users and password resets.
Implement a limit on new users and password resets.
Create a new user form that automatically triggers a process to create a user.
Create a new user form that automatically triggers a process to create a user.
Suggested answer: D
asked 23/09/2024
DAVID STAATZ
40 questions

Question 129

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Cloud Kicks (CK) is planning to launch a public site. The site will contain a variety of digital content, including static content as well as dynamic content. CK is planning to use Content Delivery Network (CDN).

Which statement is true about using CDN with Experience Cloud?

CDN can help consistency attaching content timestamps as key-value pairs to both static and dynamic content.
CDN can help consistency attaching content timestamps as key-value pairs to both static and dynamic content.
CDN can help availability by allowing remote cloning for dynamic resources.
CDN can help availability by allowing remote cloning for dynamic resources.
CDN can help performance by caching public resources.
CDN can help performance by caching public resources.
CDN can help reliability by allowing local cloning for static resources.
CDN can help reliability by allowing local cloning for static resources.
Suggested answer: A
asked 23/09/2024
Mehdi BELGAS
46 questions

Question 130

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Universal Containers has recently launched a site for its retailers. Retailers are able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.

What should be done to resolve the issue?

Retail managers need to be put in the executive role in the Role Hierarchy.
Retail managers need to be put in the executive role in the Role Hierarchy.
Retail managers need to be given Super User access.
Retail managers need to be given Super User access.
A Sharing Rule needs to be created.
A Sharing Rule needs to be created.
A Sharing Set needs to be created.
A Sharing Set needs to be created.
Suggested answer: B
asked 23/09/2024
Tomislav Bodrozic
37 questions
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