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Question 45 - Certified Financial Services Cloud discussion

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Jen, the Financial Advisor at Lake Tahoe Wealth Management Company wants to modify a published Action Plan to support an additional task she needs in order to complete an annual review for a client. How should Jen do this?

A.
Use the 'task creator' tool to create a new task and associate with the existing Action Plan
Answers
A.
Use the 'task creator' tool to create a new task and associate with the existing Action Plan
B.
Contact her Salesforce Administrator and get her to make the change to the Action Plan for her.
Answers
B.
Contact her Salesforce Administrator and get her to make the change to the Action Plan for her.
C.
Use the Action Plan item feature to add an additional task to a published Action Plan.
Answers
C.
Use the Action Plan item feature to add an additional task to a published Action Plan.
D.
Create an independent Task not related to original Action Plan
Answers
D.
Create an independent Task not related to original Action Plan
Suggested answer: C

Explanation:

To modify a published Action Plan to support an additional task, Jen should use the Action Plan item feature to add an additional task to the published Action Plan. An Action Plan item is a construct in Financial Services Cloud that allows you to add, edit, or delete tasks in an existing Action Plan. You can use Action Plan items to customize your Action Plans according to your specific needs and preferences. Verified

Reference: : Salesforce Help Article1

asked 23/09/2024
Mian Mudasir Bari
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