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Salesforce Certified Financial Services Cloud Practice Test - Questions Answers, Page 8

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Question 71

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The Salesforce Admin at Lake Tahoe Wealth Management Company wants to ensure that the advisors at his firm can quickly see the most important client data in the Actionable Relationship Center (ARC). What must the Admin configure for each object to display the most important fields on the side panel of ARC?

Compact Layout
Compact Layout
Page Layout
Page Layout
Search Layout
Search Layout
Lightning Record Pages
Lightning Record Pages
Field Sets
Field Sets
Suggested answer: A

Explanation:

To display the most important fields on the side panel of ARC, the Admin must configure the Compact Layout for each object. The Compact Layout is a layout that determines which fields appear in key places in Salesforce such as record highlights areas, list views, lookup dialogs, and global search results. The Admin can use the Compact Layout to select up to 10 fields that are most relevant for each object and display them on the side panel of ARC

asked 23/09/2024
DHANANJAY TIWARI
34 questions

Question 72

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How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shown until the event actually happened?

Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.
Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.
Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the Business Milestone object
Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the Business Milestone object
Remove the Event or Milestone from the Lightning Component in the Developer Console.
Remove the Event or Milestone from the Lightning Component in the Developer Console.
Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.
Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.
Suggested answer: A

Explanation:

To hide highly sensitive Life Events or Business Milestones until they happen, the Admin can hide them on the Events & Business Milestones Lightning Component page properties. The Events & Business Milestones Lightning Component is a component that displays a timeline of life events and business milestones for a client or a group.The Admin can use the page properties to customize the component and select which event types or milestone types to show or hide on the timeline2. Verified

Reference:2

asked 23/09/2024
Jebaz Norton
44 questions

Question 73

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Which three standard fields are available to track a customer's retirement gial progress?

Contributions
Contributions
Actual value
Actual value
Total Value
Total Value
Target value
Target value
Target Date
Target Date
Suggested answer: B, D, E

Explanation:

The following standard fields are available to track a customer's retirement goal progress:

Actual value, which is a currency field that represents the current value of the goal.

Target value, which is a currency field that represents the desired value of the goal.

Target Date, which is a date field that represents the expected date of achieving the goal.

asked 23/09/2024
Jean-Bosco Muganza
42 questions

Question 74

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The Actionable Relationship Center (ARC) is using the Association Type picklist to control the account-account relationships. Which three of the following names are Association Type picklist field values?

Member
Member
Group
Group
Trust
Trust
Family
Family
Peer
Peer
Suggested answer: C, D, E

Explanation:

The following names are Association Type picklist field values:

Trust, which is a value that indicates that the accounts are related through a trust relationship.

Family, which is a value that indicates that the accounts are related through a family relationship.

Peer, which is a value that indicates that the accounts are related through a peer relationship.

asked 23/09/2024
Kofi Amedorme
44 questions

Question 75

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Which of the following statements are correct when creating Financial Goals?

Users can only create savings oriented goals.
Users can only create savings oriented goals.
Users require the Financial Goals permission set to works with Financial Goals
Users require the Financial Goals permission set to works with Financial Goals
Users can associate a goal with a specific Financial Account.
Users can associate a goal with a specific Financial Account.
Users can create goals for paying down debt
Users can create goals for paying down debt
Suggested answer: D
asked 23/09/2024
Gilbert Ciepluch
48 questions

Question 76

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Which two statements are true for a Group in Financial Services Cloud?

Financial Services Cloud includes a group record type for households
Financial Services Cloud includes a group record type for households
A group is a type of account record that people and businesses can be related to through the Financial Account relationship object
A group is a type of account record that people and businesses can be related to through the Financial Account relationship object
A group is a type of account record that people and businesses can be related to through the account contact relationship object.
A group is a type of account record that people and businesses can be related to through the account contact relationship object.
Financial Services Cloud includes a group record type for businesses
Financial Services Cloud includes a group record type for businesses
Suggested answer: A, C

Explanation:

The following statements are true for a Group in Financial Services Cloud:

Financial Services Cloud includes a group record type for households, which is a record type that represents a collection of individuals who share financial goals, such as family members or roommates.

A group is a type of account record that people and businesses can be related to through the account contact relationship object, which is a junction object that links an account to a contact or an individual and defines their role or relationship with that account.

asked 23/09/2024
Anouar Ettahery
35 questions

Question 77

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What 2 considerations should the Salesforce Administrator review before implementing Flow for customer onboarding?

Use Field Level Security on Milestones
Use Field Level Security on Milestones
Flow for Financial Service Cloud is not available for the Individual Object Model.
Flow for Financial Service Cloud is not available for the Individual Object Model.
Flow Screen Input Components can only be used in Financial Service Cloud Flow Templates
Flow Screen Input Components can only be used in Financial Service Cloud Flow Templates
The Flow users require a Flow Permission Set License.
The Flow users require a Flow Permission Set License.
Suggested answer: A, B

Explanation:

The following considerations should be reviewed before implementing Flow for customer onboarding:

Use Field Level Security on Milestones, which is a setting that controls whether users can view and edit fields on records.The Admin should use Field Level Security to restrict access to the Milestones field on the Flow Template object, which is used to track the progress of customer onboarding flows2.

Flow for Financial Service Cloud is not available for the Individual Object Model, which is an alternative data model that uses the Individual object instead of Person Accounts to store information about people.Flow for Financial Service Cloud only supports Person Accounts as the primary object for customer onboarding flows2. Verified

Reference:2

asked 23/09/2024
Novy Kingra
43 questions

Question 78

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Which setting in Action Plans helps to avoid non working hours, company holidays, and other non working days for deadline calculation?

Sync with Company Calendar
Sync with Company Calendar
Skip Non-Work Days for Deadlines
Skip Non-Work Days for Deadlines
Skip Non-Work Days For Tasks
Skip Non-Work Days For Tasks
Skip Non-Work Days for Action Plans
Skip Non-Work Days for Action Plans
Suggested answer: B

Explanation:

The setting in Action Plans that helps to avoid non working hours, company holidays, and other non working days for deadline calculation is Skip Non-Work Days for Deadlines. This is a custom setting that determines whether to exclude non work days when calculating the due date for action plan items based on the action plan item template duration. By enabling this setting, the Admin can ensure that the deadlines are realistic and achievable

asked 23/09/2024
Jorge Rojas Gallegos
30 questions

Question 79

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Cumulus Cloud Bank must provide its customer service staff with real-time access to customer accounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times.

Which option is most suitable?

Use the Data Consumption Framework to connect to the bank's middleware.
Use the Data Consumption Framework to connect to the bank's middleware.
Use Salesforce Connect with External Objects to expose tables from the bank's core systems, and use custom Lightning web components to surfatKthem in the Salesforce Lightning Ul.
Use Salesforce Connect with External Objects to expose tables from the bank's core systems, and use custom Lightning web components to surfatKthem in the Salesforce Lightning Ul.
Use Salesforce ConnecHvith External Objects to expose tables from the bank's core systems, and use the standard user interface (Ul) components to surface the records in Salesforce Lightning Ul.
Use Salesforce ConnecHvith External Objects to expose tables from the bank's core systems, and use the standard user interface (Ul) components to surface the records in Salesforce Lightning Ul.
Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make callouts to the core system services.
Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make callouts to the core system services.
Suggested answer: D

Explanation:

The most suitable option for Cumulus Cloud Bank to provide its customer service staff with real-time access to customer accounts, including the ability to view current transactions and balances, is to embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make callouts to the core system services. This option allows the bank to leverage the Lightning Platform features and capabilities, such as Lightning web components, Apex, and callouts, to create a seamless and performant integration with their core systems. By using custom Lightning web components, the bank can create custom user interfaces that display the data from the core systems on the Account and Financial Account pages. By using custom Apex, the bank can write code that makes callouts to the core system services using HTTP requests and responses, and handle any authentication, error handling, or data transformation logic.

asked 23/09/2024
Yenziwe Yengwa
43 questions

Question 80

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During a Financial Services Cloud implementation at an insurance company, a consultant needs to design a broker data model for the broker web portal. The given requirements are:

1- Brokers are treated individually, even if they are associated with the same company.

2- Brokers should never have access to other brokers' data.

3- Brokers can nominate their assistants to access the broker portal.

4- An assistant can sometimes work for multiple brokers.

Which two considerations should the consultant consider regarding the data model?

The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers.
The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers.
Brokers should be modeled as Contact and the Broker company should be modeled as Account, even if they're a legal entity '-' individually.
Brokers should be modeled as Contact and the Broker company should be modeled as Account, even if they're a legal entity '-' individually.
Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group 1-1 Account to model their company.
Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group 1-1 Account to model their company.
The Broker Assistant should be modeled as a Contact. Then, use Contact to Contact association if they need work for multiple D Brokers.
The Broker Assistant should be modeled as a Contact. Then, use Contact to Contact association if they need work for multiple D Brokers.
Suggested answer: A, C

Explanation:

The following considerations should be considered regarding the data model for the broker web portal:

The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers. This is because Contacts are records that represent individuals who are associated with an account. By using Contacts, the consultant can capture the personal information of the broker assistants and relate them to their employers. By using Contact to Multiple Accounts features, the consultant can enable a contact to have relationships with multiple accounts and specify different roles and start and end dates for each relationship.

Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group to model their company. This is because Accounts are records that represent business entities or organizations that are involved in business transactions with your company. By using Accounts, the consultant can capture the business information of each broker and treat them as legal entities in Salesforce. By using Contacts, the consultant can capture the personal information of each broker and relate them to their accounts. By using Groups, which are records that represent collections of accounts or contacts that share financial goals or characteristics, the consultant can model the broker company and associate multiple brokers with it

asked 23/09/2024
Erik de Bont
39 questions
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