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Question 73 - Certified Maps Professional discussion

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An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?

A.
Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
Answers
A.
Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
B.
Use Maps Clear coordinates action to clear coordinates and geocode records again
Answers
B.
Use Maps Clear coordinates action to clear coordinates and geocode records again
C.
Assess the quality and structure of the address information on the client's records
Answers
C.
Assess the quality and structure of the address information on the client's records
D.
Check the Permission set assignment configuration for Maps users
Answers
D.
Check the Permission set assignment configuration for Maps users
Suggested answer: A, C

Explanation:

According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth's surface.Salesforce Maps relies on interacting with a geocoding service through an API4.One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region5.The geocoder coverage table contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client's records.The quality and structure of the address information can affect the accuracy and completeness of geocoding results4.For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.

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asked 23/09/2024
Youssef El Akhal
39 questions
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