Salesforce Certified Maps Professional Practice Test - Questions Answers
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Question 1
An administrator wants to ensure that a record is created for a custom object named 'Appointments' while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
Explanation:
The administrator must configure ''Appointments'' in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced. This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in theSelect a Calendar Object for Outputdocument.
Question 2
Which feature would require purchasing Salesforce Maps Advanced7
Explanation:
Automatic route re-optimization is a feature that requires purchasing Salesforce Maps Advanced. This feature allows users to automatically adjust their routes based on real-time traffic conditions, customer availability, and other factors. This feature can help users save time, fuel, and money by finding the most efficient routes for their visits. This feature is explained in theSalesforce Maps Productsdocument.
Question 3
What feature can be used to view proposed changes before reassigning in Territory Planning?
Explanation:
Analyze and Compare is a feature that can be used to view proposed changes before reassigning in Territory Planning. This feature allows users to compare different scenarios of territory alignment and see the impact of their changes on key metrics such as annual revenue, unit count, and workload balance. This feature can help users make informed decisions and optimize their territories for sales and service performance. This feature is explained in theCreate an Optimal Territory Alignmentdocument.
Question 4
Which two team members should be included during a Maps scoping session in which legacy data/mapping system migrations and integrations/interfaces will be discussed?
Explanation:
Developer and Technical Architect are two team members that should be included during a Maps scoping session in which legacy data/mapping system migrations and integrations/interfaces will be discussed. These team members have the technical expertise and skills to assess the feasibility, complexity, and risks of migrating and integrating data from different sources and systems. They can also provide guidance and recommendations on how to design, develop, test, and deploy the data migration and integration solutions. These team members are part of theSalesforce Maps Implementation Methodologydocument.
Question 5
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?
Explanation:
The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in theSalesforce Maps Implementation Methodologydocument.
Question 6
A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?
Explanation:
Balance prioritizes equal distribution of the selected attribute across territories in your focus.This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
Reference:Optimization in Salesforce Maps Territory Planning
Question 7
A client has a few key accounts that they do not want to change during optimization in Territory Planning. What are two options a Consultant should recommend?
Explanation:
Balance prioritizes equal distribution of the selected attribute across territories in your focus.This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
Reference:Optimization in Salesforce Maps Territory Planning
Removing those accounts from focus or locking those units to the area are two options that a Consultant should recommend to prevent changes to key accounts during optimization in Territory Planning.Removing those accounts from focus means that they will not be included in the optimization process, while locking those units to the area means that they will not move during optimization, but the value of those units will be considered when creating balanced areas2. Leveraging a legend filter to remove those accounts or removing those accounts from the data set are not recommended options, as they will affect the accuracy and completeness of the data and the optimization results.
Question 8
A Territory Planning optimization was just run and completed, but the user inadvertently selected the wrong attribute for the optimization. What step does the user need to take to return to the previous state prior to the optimization?
Explanation:
Creating a new alignment before optimizing on the correct attribute is the step that the user needs to take to return to the previous state prior to the optimization.A new alignment is a copy of an existing alignment that can be modified without affecting the original alignment3. The user can create a new alignment from the previous state and then run the optimization using the correct attribute. Clicking on the Undo button, creating a new data set, or re-running the optimization using the correct attribute are not valid steps, as they will not restore the previous state of the alignment.
Question 9
In Territory Planning, the Sales Manager would like to choose individual accounts from the Map without selecting the underlying geographical container. What two steps should they take?
Explanation:
To choose individual accounts from the Map without selecting the underlying geographical container, the Sales Manager should use the Arrow icon and the Unit Mode in Territory Planning.The Arrow icon allows the user to select individual units (accounts) on the map1.The Unit Mode allows the user to view and edit units without affecting containers2.The Container Mode allows the user to view and edit containers without affecting units2.The Filter options in the legend allow the user to filter units or containers by attributes, but not to select them individually1.
Question 10
What are two example use cases for using the Analyze and Compare tool in Territory Planning?'
Explanation:
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas.The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1.The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
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